Edenred

3 weeks ago

Demand Manager - Application Process Governance

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 26 minutes agoStatus: Live

Job Summary

Bridge between business and technology to analyze, map, and optimize end-to-end processes. Lead demand management, prioritize initiatives, and translate business needs into clear IT requirements. Spearhead BPMN 2.0 process discovery, AS-IS/TO-BE mapping, and value realization in a multinational, Agile environment.

Location: Milan

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Analyze end-to-end business processes and their interaction with applications, systems, integrations, and data flows.
•Map and document AS-IS and TO-BE processes using BPMN 2.0, identifying inefficiencies, bottlenecks, redundancies, and opportunities for simplification, standardization, and automation.
•Collaborate with business stakeholders to redesign processes and improve operational performance through technology-enabled solutions.
•Collect, assess, and qualify business requests and improvement opportunities, ensuring alignment with strategic objectives and process evolution; build business cases evaluating benefits, costs, risks, and expected business impact.
•Translate business and process needs into clear functional and non-functional requirements; support solution design activities with IT teams, architects, and external partners; ensure requirements traceability throughout the initiative lifecycle.

Pay and Benefits

Salary: EUR 46,000 annually

Perks:Health InsuranceSmart-workingWelfare PlanTicket Restaurant

Key Requirements

•Minimum 4+ years of experience in Demand Management, Business Analysis, Process Improvement, or IT Project Management within multinational organizations or consulting firms
•Strong experience in business process analysis and modeling, including BPMN 2.0, process mapping, AS-IS/TO-BE analysis, value stream mapping, and continuous improvement methodologies
•Proven ability to analyze how business processes are supported by enterprise applications, workflows, integrations, and data flows
•Solid business analysis skills, including requirements elicitation, user stories, use cases, process metrics, and requirements traceability
•Good understanding of enterprise applications and digital transformation initiatives

Experience:4+ yearsMultinationalDigital transformation

Education:Master's

Skills:Stakeholder managementCommunicationFacilitationInfluencingNegotiation

Languages:English

Tech Stack:BPMN 2.0Agile

Company Brief

Edenred

Provides prepaid corporate services and solutions including employee benefits, meal vouchers, expense management, and fleet & mobility solutions to businesses worldwide, enabling workplace services and digitized payment solutions.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 2010

Website LinkedIn

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Edenred

3 weeks ago

Demand Manager - Application Process Governance

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 26 minutes agoStatus: Live

Job Summary

Location: Milan

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Analyze end-to-end business processes and their interaction with applications, systems, integrations, and data flows.
•Map and document AS-IS and TO-BE processes using BPMN 2.0, identifying inefficiencies, bottlenecks, redundancies, and opportunities for simplification, standardization, and automation.
•Collaborate with business stakeholders to redesign processes and improve operational performance through technology-enabled solutions.
•Collect, assess, and qualify business requests and improvement opportunities, ensuring alignment with strategic objectives and process evolution; build business cases evaluating benefits, costs, risks, and expected business impact.
•Translate business and process needs into clear functional and non-functional requirements; support solution design activities with IT teams, architects, and external partners; ensure requirements traceability throughout the initiative lifecycle.

Pay and Benefits

Salary: EUR 46,000 annually

Perks:Health InsuranceSmart-workingWelfare PlanTicket Restaurant

Key Requirements

•Minimum 4+ years of experience in Demand Management, Business Analysis, Process Improvement, or IT Project Management within multinational organizations or consulting firms
•Strong experience in business process analysis and modeling, including BPMN 2.0, process mapping, AS-IS/TO-BE analysis, value stream mapping, and continuous improvement methodologies
•Proven ability to analyze how business processes are supported by enterprise applications, workflows, integrations, and data flows
•Solid business analysis skills, including requirements elicitation, user stories, use cases, process metrics, and requirements traceability
•Good understanding of enterprise applications and digital transformation initiatives

Experience:4+ yearsMultinationalDigital transformation

Education:Master's

Skills:Stakeholder managementCommunicationFacilitationInfluencingNegotiation

Languages:English

Tech Stack:BPMN 2.0Agile

Company Brief

Edenred

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 2010

Website LinkedIn