Global Lead HR Operations

DSM
Austria, Netherlands
Workplace: OnsiteFull timeFunction: People, HR & TalentExperience: 10+ yearsSkills: ["Leadership","Stakeholder management","Vendor management","Change management","Communication"]

Design and implement the future-state HR Operations operating model and service delivery framework, with an initial focus on leading the TSA Exit Program across HR Operations and Payroll. Drive global payroll vendor consolidation and transition management, harmonize Time & Attendance processes using SAP SuccessFactors Time Tracking, and standardize end-to-end HR Operations with Celonis. Lead ServiceNow HR Service Delivery integration, governance, KPIs, and continuous improvement while managing stakeholders, risks, and change worldwide.

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DSM
DSM
1 day ago

Global Lead HR Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Design and implement the future-state HR Operations operating model and service delivery framework, with an initial focus on leading the TSA Exit Program across HR Operations and Payroll. Drive global payroll vendor consolidation and transition management, harmonize Time & Attendance processes using SAP SuccessFactors Time Tracking, and standardize end-to-end HR Operations with Celonis. Lead ServiceNow HR Service Delivery integration, governance, KPIs, and continuous improvement while managing stakeholders, risks, and change worldwide.
Location: Austria, Netherlands
Workplace: Onsite
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Manager level

Key Responsibilities

  • •Design and implement the future-state HR Operations operating model and service delivery framework in collaboration with HR leadership, Digital & Technology, and Finance.
  • •Lead the global GES HR TSA Exit Program across HR Administration, Time Management, Organizational Management, Payroll, and related services.
  • •Execute global payroll strategy, including payroll vendor consolidation, transition management, and rollout of a new HR Administration delivery model with in-house delivery and local partners.
  • •Ensure stable and timely day-to-day delivery of global Payroll and HR Administration services during transition while progressively assuming responsibility for services exiting the TSA.
  • •Build and lead an international team, harmonize Time & Attendance processes, standardize and document HR Operations processes (Celonis), and implement ServiceNow HR Service Delivery with enterprise governance and KPIs.

Pay and Benefits

Perks:Learning Budget

Key Requirements

  • •Minimum of 10 years of experience in global HR Operations, Payroll, and HR Transformation, including proven leadership of small to medium-sized international teams.
  • •Deep expertise in global HR Operations, Payroll, Time & Attendance, SAP SuccessFactors, and ServiceNow, including process governance and HR service delivery.
  • •Strong understanding of emerging AI technologies and experience applying AI solutions to improve HR operations and employee services.
  • •Program management, stakeholder management, vendor management, and change management capabilities.
  • •Business-fluent English with excellent written and verbal communication skills.
Experience:10+ yearsHR operationsPayrollHR transformation
Skills:LeadershipStakeholder managementVendor managementChange managementCommunication
Languages:English
Tech Stack:SAP SuccessFactorsSAP SuccessFactors Time TrackingServiceNowCelonisAI

Company Brief

DSM
DSM-Firmenich is a global leader in food ingredients, nutrition, fragrances and beauty solutions, formed by the merger of DSM and Firmenich to provide sustainable, science-driven products and services across food, health and personal care industries.
Industry: Chemical Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Geneva, Switzerland
Founded: 2023
WebsiteLinkedIn