Stage Experience Lead - Full Time (Toronto, ON, CA, M6K 1X9)

Sephora
Toronto
Workplace: OnsiteFull timeCAD 22.2 - 26.1 hourlyFunction: Administration & Executive AssistanceExperience: 1-3 yearsSkills: ["Communication","Coaching","Team leadership","Influencing","Performance management"]

Oversee all sales-floor departments at a Sephora location, ensuring cast execute Sephora’s selling model and deliver outstanding client service. Partner with leadership to respond to client feedback, support World selling cast training on client interactive technology, and help drive results through events and coaching. Monitor performance within your assigned area, deliver timely feedback, and contribute to improving store sales and business opportunities.

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Sephora
Sephora
2 days ago

Stage Experience Lead - Full Time (Toronto, ON, CA, M6K 1X9)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Oversee all sales-floor departments at a Sephora location, ensuring cast execute Sephora’s selling model and deliver outstanding client service. Partner with leadership to respond to client feedback, support World selling cast training on client interactive technology, and help drive results through events and coaching. Monitor performance within your assigned area, deliver timely feedback, and contribute to improving store sales and business opportunities.
Location: Toronto
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Oversee all sales-floor departments within the assigned Sephora location and ensure execution of Sephora’s selling model.
  • •Ensure timely response to client feedback per department and action client-related issues in partnership with leadership.
  • •Support training for World selling cast on Client Interactive Technology.
  • •Support and help execute in-store events to achieve store goals and client needs.
  • •Be aware of and coach performance management situations within the assigned area, including delivering timely feedback and participating in regular check-ins.

Pay and Benefits

Salary: CAD 22.2 - 26.1 hourly

Key Requirements

  • •1–3 years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • •Excellent verbal and written communications skills with the ability to influence business partners at all levels.
  • •Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast.
  • •Ability to ensure cast properly execute Sephora’s selling model and provide outstanding client service.
  • •Ability to coach performance management situations and participate in regular check-ins with direct reports.
Experience:1-3 years
Skills:CommunicationCoachingTeam leadershipInfluencingPerformance management

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn