Technical Product Support Engineer

Applied Materials
Santa Clara
Workplace: OnsiteFull timeUSD 90,000 - 124,000Function: Communications, PR & CommunitySkills: ["Problem-solving","Interpersonal communication","Informal guidance","Presentation"]

Provide technical systems support for engineering applications and reliability labs, partnering with engineering owners and external vendors on assigned projects. Serve as an intermediary between customers and the factory by delivering technical support and documentation to field engineers and product support personnel for equipment troubleshooting, repair, and debugging. Support beta site activities (installation, operation, calibration, and testing), track performance metrics, and create documentation for system upgrades and support plans.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Applied Materials
Applied Materials
3 days ago

Technical Product Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide technical systems support for engineering applications and reliability labs, partnering with engineering owners and external vendors on assigned projects. Serve as an intermediary between customers and the factory by delivering technical support and documentation to field engineers and product support personnel for equipment troubleshooting, repair, and debugging. Support beta site activities (installation, operation, calibration, and testing), track performance metrics, and create documentation for system upgrades and support plans.
Location: Santa Clara
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Provide systems support for engineering systems in applications or reliability labs.
  • •Support engineering owners on assigned projects with vendors and suppliers.
  • •Serve as intermediary between customer and factory by providing technical support and documentation for troubleshooting, repair, and debugging.
  • •Deliver beta site support for installation, operation, calibration, service, and testing of new hardware/software/processes.
  • •Present system performance data and create/review documentation for technical improvements, system upgrades, and support plans.
Travel: Low travel

Pay and Benefits

Salary: USD 90,000 - 124,000

Key Requirements

  • •Demonstrate expanded conceptual knowledge in the relevant discipline.
  • •Provide system support for engineering systems in applications or reliability labs.
  • •Solve straightforward technical problems using technical experience, judgment, and precedents.
  • •Explain complex information in straightforward terms to others.
  • •Support engineering owners on assigned projects in conjunction with vendors or suppliers.
Experience:SemiconductorsMaterials science
Skills:Problem-solvingInterpersonal communicationInformal guidancePresentation
Tech Stack:Mechanical EngineeringEngineeringElectronics

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor