ServiceNow Developer - Technical Specialist-App Development

Birlasoft
Noida
Workplace: OnsiteFull timeFunction: Software EngineeringExperience: 3+ yearsSkills: ["Communication","Problem-solving","Analytical thinking","Logical thinking","Teamwork"]

Design, develop, and implement ServiceNow solutions across ITSM, CSM, integrations, and other modules. Customize workflows, forms, business rules, scripts, UI policies, and build integrations with external systems using REST/SOAP/APIs and MID Server. Collaborate with business analysts and stakeholders, maintain platform upgrades and performance, document solutions, and troubleshoot issues with root-cause analysis to ensure ongoing support.

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FursaFursa
Birlasoft
Birlasoft
2 months ago

ServiceNow Developer - Technical Specialist-App Development

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Source: Company careers pageValidated by: Fursa AI
Last checked: 30 minutes agoStatus: Live

Job Summary

Design, develop, and implement ServiceNow solutions across ITSM, CSM, integrations, and other modules. Customize workflows, forms, business rules, scripts, UI policies, and build integrations with external systems using REST/SOAP/APIs and MID Server. Collaborate with business analysts and stakeholders, maintain platform upgrades and performance, document solutions, and troubleshoot issues with root-cause analysis to ensure ongoing support.
Location: Noida
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Design, develop, and implement ServiceNow solutions across ITSM, CSM, integrations, or other modules.
  • •Customize ServiceNow applications (workflows, forms, business rules, client scripts, UI policies) and build integrations.
  • •Collaborate with business analysts, architects, and stakeholders to understand requirements and deliver solutions.
  • •Develop and configure applications using JavaScript, Glide API, Flow Designer, and IntegrationHub.
  • •Maintain stability and performance through upgrades/patch management, create documentation, and troubleshoot issues with root-cause analysis.

Key Requirements

  • •Hands-on experience as a ServiceNow Developer (minimum 3+ years).
  • •Strong knowledge of ServiceNow core platform features and capabilities.
  • •Expertise in ServiceNow scripting (JavaScript, Glide, Jelly, AngularJS preferred).
  • •Experience with one or more modules: ITSM, CSM, Integrations.
  • •Knowledge of integrations using REST/SOAP APIs and related web services (e.g., LDAP, SSO).
Experience:3+ years
Skills:CommunicationProblem-solvingAnalytical thinkingLogical thinkingTeamwork
Certifications:ServiceNow Certified System Administrator (CSA)CIS ITSMCIS CSM
Tech Stack:ServiceNowITSMCSMIntegrationsJavaScriptGlide APIJellyAngularJSFlow DesignerIntegrationHubServiceNow StudioUpdate SetsService PortalMID ServerRESTSOAPAPIsLDAPSSOBusiness Rules

Company Brief

Birlasoft
Birlasoft is a global IT services and digital solutions provider delivering consulting, enterprise applications, cloud, and infrastructure services to enterprises across industries, helping accelerate digital transformation and business modernization.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Noida, India
WebsiteLinkedIn