Customer Experience Banker- Karl Road

Huntington Bancshares
Columbus
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a Financial Concierge for walk-in customers, delivering excellent service while accurately processing transactions and balancing daily. Build and grow consumer and business relationships by identifying financial goals, educating customers on deposit products, and running a disciplined sales process with outbound follow-up and referral sourcing. Deepen partnerships by referring customers to other bank areas, while following operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
1 day ago

Customer Experience Banker- Karl Road

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as a Financial Concierge for walk-in customers, delivering excellent service while accurately processing transactions and balancing daily. Build and grow consumer and business relationships by identifying financial goals, educating customers on deposit products, and running a disciplined sales process with outbound follow-up and referral sourcing. Deepen partnerships by referring customers to other bank areas, while following operational, security, risk, and regulatory policies.
Location: Columbus
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products.
  • •Identify opportunities to grow customer relationships through a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and strengthen partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures; balance daily transactions accurately and efficiently.

Key Requirements

  • •High School Diploma or GED and at least 1 year of customer service or military service, or a Bachelor's Degree.
  • •Provide customer service and resolve customer issues effectively.
  • •Be proficient in understanding and educating customers on consumer deposit products.
  • •Proactively grow customer relationships using disciplined sales processes, new customer follow-up, outbound calling, and referrals.
  • •Cash handling skills and comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:Bachelor's
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn