Junior IT Support Engineer

Stability
United States
Workplace: RemoteFull timeUSD 75,000 - 103,000 annuallyFunction: IT Support & HelpdeskSkills: ["Communication","Troubleshooting","Service-oriented","Attention to detail","Customer focus"]

Provide responsive IT support to a globally distributed organization, troubleshooting employee issues across hardware, software, identity, networks, and cloud applications. Own onboarding/offboarding workflows including device provisioning, account access, and application setup. Administer tools like Google Workspace and device management platforms (Iru/Kandji), support SSO/MFA and endpoint security, maintain asset inventory and documentation, and escalate complex security matters while identifying opportunities to automate repetitive support tasks.

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FursaFursa
Stability
Stability
6 days ago

Junior IT Support Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 day agoStatus: Live

Job Summary

Provide responsive IT support to a globally distributed organization, troubleshooting employee issues across hardware, software, identity, networks, and cloud applications. Own onboarding/offboarding workflows including device provisioning, account access, and application setup. Administer tools like Google Workspace and device management platforms (Iru/Kandji), support SSO/MFA and endpoint security, maintain asset inventory and documentation, and escalate complex security matters while identifying opportunities to automate repetitive support tasks.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Entry level

Key Responsibilities

  • •Provide timely technical support to employees across hardware, software, identity, network, and cloud application issues.
  • •Support onboarding and offboarding, including device setup, account provisioning, and application access.
  • •Configure, deploy, track, and maintain laptops and other IT equipment.
  • •Administer Google Workspace and device management tools, and support identity/access management including SSO, MFA, endpoint security, and SaaS applications.
  • •Maintain asset inventory and documentation, escalate complex security issues, assist with access reviews/compliance activities, and identify automation opportunities.

Pay and Benefits

Salary: USD 75,000 - 103,000 annually

Key Requirements

  • •Early-career experience in IT support, help desk, desktop support, systems administration, or a related technical role.
  • •Foundational knowledge of macOS and Windows devices, hardware, software, networking, and cloud applications.
  • •Familiarity with Google Workspace and device-management tools such as Iru/Kandji (Jamf or similar).
  • •Basic understanding of identity and access management, SSO, MFA, endpoint security, and SaaS administration.
  • •Strong troubleshooting skills, clear communication, and a security-conscious approach to handling sensitive information.
Skills:CommunicationTroubleshootingService-orientedAttention to detailCustomer focus
Languages:English
Tech Stack:Google WorkspaceIruKandjiJamfMacOSWindowsLinuxSSOMFAEndpoint securitySaaSPythonJavaScriptOktaSlackZoomAtlassianGitHubAWSGoogle Cloud

Company Brief

Stability
Develops open-source generative AI models and tools, including image synthesis (Stable Diffusion) and multimodal foundations, enabling creators and businesses to build AI-driven media and applications.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: London, United Kingdom
Founded: 2020
WebsiteLinkedIn