Senior Partnerships Manager, LATAM

Intercom
San Francisco, United States
Workplace: HybridFull timeFunction: Business Development & PartnershipsExperience: 8+ yearsSkills: ["Communication","Negotiation","Leadership","Relationship building","Opportunity assessment"]

Senior LATAM Partnerships Manager responsible for developing, managing, and growing strategic partner relationships across Latin America. Collaborates with Sales, Marketing, Product, and Customer Success to expand the partner ecosystem, drive revenue, and improve market presence. Tracks performance, runs forecasts with partners, and develops go-to-market plans while leveraging regional expertise to shape growth in LATAM.

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FursaFursa
Intercom
Intercom
2 months ago

Senior Partnerships Manager, LATAM

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Job Summary

Senior LATAM Partnerships Manager responsible for developing, managing, and growing strategic partner relationships across Latin America. Collaborates with Sales, Marketing, Product, and Customer Success to expand the partner ecosystem, drive revenue, and improve market presence. Tracks performance, runs forecasts with partners, and develops go-to-market plans while leveraging regional expertise to shape growth in LATAM.
Location: San Francisco, United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Sr. Manager level

Key Responsibilities

  • •Manage Partner Relationships: Build and maintain strong, long-lasting relationships with existing and potential partners in LATAM; act as the main point of contact for partner inquiries; collaborate with partners to identify new business opportunities; negotiate, close, and manage partnership agreements.
  • •Market Expansion and Partner Acquisition: Identify and recruit new partners across LATAM; support onboarding; develop go-to-market strategies for new partner launches.
  • •Performance Monitoring and Optimization: Track partner performance, run weekly forecasts, analyze trends, and implement joint business plans to drive revenue and market share.
  • •Cross-Functional Collaboration: Work with internal teams (Product, Sales, Marketing) to align on PMF, pipeline forecasting, and co-branded campaigns.
  • •Reporting and Analytics: Provide regular updates on partner KPIs and sales metrics to senior management.

Pay and Benefits

Perks:Medical CoverageDentalVision401kRsusEquityPaid ParentalFlexible Time

Key Requirements

  • •8+ years of experience in partner management, business development, or sales with a strong focus on LATAM markets.
  • •Fluency in Portuguese is required (both written and verbal), Spanish a plus; English proficiency required.
  • •Experience in B2B SaaS or AI environments.
  • •Strong negotiation, communication, and interpersonal skills.
  • •Ability to manage multiple projects simultaneously and meet deadlines.
Experience:8+ yearsLATAMSaaSAI
Skills:CommunicationNegotiationLeadershipRelationship buildingOpportunity assessment
Languages:EnglishPortugueseSpanish

Company Brief

Intercom
Provides a customer messaging platform combining chat, bots, and product tours to help businesses convert, engage, and support customers across their lifecycle. Integrates with CRM and workflow tools for personalized in-app and email communication.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn