Assistant Store Manager I

Tapestry
United States
Workplace: OnsiteFull timeUSD 18.5 - 38.25Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Leadership","Communication","Problem-solving","Conflict resolution"]

Partner with the Store Manager to drive sales performance and category initiatives by forecasting, planning, monitoring KPIs, and adjusting strategy. Lead on the sales floor to deliver inclusive, high-energy customer service and resolve issues as a brand ambassador. Recruit, onboard, and coach the team while supporting omni-channel/clienteling and customer data acquisition. Ensure operational excellence across scheduling, payroll, HR processes, loss prevention, visual merchandising, and store safety.

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FursaFursa
Tapestry
Tapestry
2 months ago

Assistant Store Manager I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance and category initiatives by forecasting, planning, monitoring KPIs, and adjusting strategy. Lead on the sales floor to deliver inclusive, high-energy customer service and resolve issues as a brand ambassador. Recruit, onboard, and coach the team while supporting omni-channel/clienteling and customer data acquisition. Ensure operational excellence across scheduling, payroll, HR processes, loss prevention, visual merchandising, and store safety.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, category initiatives, and KPI monitoring.
  • •Deliver exceptional customer service by creating an inclusive, high-energy environment and resolving customer issues promptly.
  • •Recruit, onboard, and coach team members; foster a collaborative culture and build a talent pipeline.
  • •Support omni-channel and digital engagement including virtual shopping, clienteling, customer data acquisition, and social media trends.
  • •Oversee operational excellence across compliance, scheduling, payroll/HR processes, loss prevention, visual merchandising, store safety, and vendor relationships.

Pay and Benefits

Salary: USD 18.5 - 38.25
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred (education plus experience considered).
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetail
Skills:Customer focusLeadershipCommunicationProblem-solvingConflict resolution
Languages:English
Tech Stack:Microsoft Office

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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