Business Operations Associate

CarMax
Florida
Workplace: OnsiteFull timeUSD 15.5 - 23.3 hourlyFunction: Business OperationsSkills: ["Customer service","Attention to detail","Organizational skills","Multitasking","Communication"]

Support store operations by processing and auditing retail and wholesale sales paperwork, including deal jackets, finance contracts, and DMV documentation. Manage auction and appraisal transactions to ensure accurate titles, payoffs, and funding documentation. Handle cash management tasks, maintain security protocols, and perform reconciliation and clerical data entry. Provide outstanding customer service, train and mentor new associates, and follow CarMax Environmental, Health and Safety (EH&S) requirements.

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CarMax
CarMax
6 days ago

Business Operations Associate

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Last checked: 1 hour agoStatus: Live

Job Summary

Support store operations by processing and auditing retail and wholesale sales paperwork, including deal jackets, finance contracts, and DMV documentation. Manage auction and appraisal transactions to ensure accurate titles, payoffs, and funding documentation. Handle cash management tasks, maintain security protocols, and perform reconciliation and clerical data entry. Provide outstanding customer service, train and mentor new associates, and follow CarMax Environmental, Health and Safety (EH&S) requirements.
Location: Florida
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions to ensure accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and assist multiple departments while following EH&S requirements and maintaining a clean, orderly work area.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly
Perks:Paid SickPaid LeaveHoliday Pay

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Skills:Customer serviceAttention to detailOrganizational skillsMultitaskingCommunication
Tech Stack:Microsoft Office

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn