eSales Agent

Sonic Automotive
Los Angeles
Workplace: OnsiteFull timeUSD 19+ hourlyFunction: SalesSkills: ["Communication","Organization","Time management","Teamwork","Adaptability"]

Engage customers who contact the dealership to buy new or pre-owned vehicles by handling inbound phone calls, internet inquiries, and chats. Use lead management tools and CRM software to manage guest engagement, provide accurate pricing and payment information, and generate sales/acquisition appointments. Deliver a premium, courteous customer experience while maintaining KPIs, following outreach cadence, and receiving ongoing training in products, incentives, and objection handling.

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FursaFursa
Sonic Automotive
Sonic Automotive
2 days ago

eSales Agent

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Engage customers who contact the dealership to buy new or pre-owned vehicles by handling inbound phone calls, internet inquiries, and chats. Use lead management tools and CRM software to manage guest engagement, provide accurate pricing and payment information, and generate sales/acquisition appointments. Deliver a premium, courteous customer experience while maintaining KPIs, following outreach cadence, and receiving ongoing training in products, incentives, and objection handling.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Answer inbound phone calls, internet inquiries, and chats.
  • •Provide timely, relevant responses and address customer questions and needs.
  • •Facilitate guests receiving price and purchasing information, including payment options and quotes.
  • •Generate sales and acquisition appointments.
  • •Manage follow-up for active guests and maintain KPI knowledge while adhering to outreach cadence.

Pay and Benefits

Salary: USD 19 hourly
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •Minimum 1 year of call center or sales-focused experience.
  • •Ability to set priorities, multi-task, and achieve goals.
  • •Ability to perform in a fast-paced environment and work on a team.
  • •Exceptional written and verbal communication skills with strong phone skills.
  • •Evening and weekend schedule availability required.
Experience:AutomotiveCall centerSales
Skills:CommunicationOrganizationTime managementTeamworkAdaptability
Languages:English
Tech Stack:CRMLead managementComputerIPadIPhone

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn