Business Operations Associate

CarMax
Wisconsin
Workplace: OnsiteFull timeUSD 15.5 - 23.3 hourlyFunction: Business OperationsSkills: ["Customer service","Organization","Multitasking","Communication","Confidentiality"]

Support store operations by processing sales, auctions, and appraisals with accuracy and strong customer service. Audit and manage retail/wholesale paperwork (including deal jackets, finance contracts, and DMV documentation), handle auction and appraisal transactions, and perform cash management, deposits, and security protocols. Assist multiple departments by training and mentoring new associates while completing filing, data entry, reconciliation, and EH&S requirements in a fast-paced environment.

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FursaFursa
CarMax
CarMax
2 months ago

Business Operations Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Support store operations by processing sales, auctions, and appraisals with accuracy and strong customer service. Audit and manage retail/wholesale paperwork (including deal jackets, finance contracts, and DMV documentation), handle auction and appraisal transactions, and perform cash management, deposits, and security protocols. Assist multiple departments by training and mentoring new associates while completing filing, data entry, reconciliation, and EH&S requirements in a fast-paced environment.
Location: Wisconsin
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit retail and wholesale paperwork, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions to ensure accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and support store operations with clerical work like filing, data entry, and reconciliation while following EH&S requirements.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly
Perks:Sick TimePaid LeavePaid Holidays

Key Requirements

  • •Ability to read, interpret, and accurately record data for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Skills:Customer serviceOrganizationMultitaskingCommunicationConfidentiality
Tech Stack:Microsoft OfficeData entry

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn