Developer Experience Engineer

Recall.ai
San Francisco
Workplace: OnsiteFull timeUSD 215,000 - 215,000 annuallyFunction: Software EngineeringExperience: 2-3 yearsSkills: ["Customer empathy","Communication","Self-starter","Ownership","Technical problem-solving"]

Own the developer experience function end-to-end, serving as the frontline in customer Slack channels and helping developers integrate with the product’s API. Create high-quality sample code, documentation, and technical demos, while partnering with customers to understand their needs and feed feedback to the team. Build internal tools and workflows to streamline debugging and triage, optimizing self-serve developer flows and developer resources post-sales.

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FursaFursa
Recall.ai
Recall.ai
1 day ago

Developer Experience Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 46 minutes agoStatus: Live

Job Summary

Own the developer experience function end-to-end, serving as the frontline in customer Slack channels and helping developers integrate with the product’s API. Create high-quality sample code, documentation, and technical demos, while partnering with customers to understand their needs and feed feedback to the team. Build internal tools and workflows to streamline debugging and triage, optimizing self-serve developer flows and developer resources post-sales.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Own developer experience end-to-end, including frontline support in customer Slack channels.
  • •Advise customers on best practices for integrating with the product’s API and troubleshoot issues.
  • •Create high-quality sample code, documentation, and technical demos to improve developer experience.
  • •Partner with customers to understand their needs and advocate for them with product feedback.
  • •Build internal tools and workflows to improve debugging efficiency and reduce triage time.

Pay and Benefits

Salary: USD 215,000 annually
Equity and Bonus:Equity
Perks:EquityPaid Leave

Key Requirements

  • •Deep customer empathy with a desire to help people and solve their problems.
  • •Strong ability to communicate complex technical topics in a simple, understandable way.
  • •2-3 years of software development experience.
  • •Comfort supporting developers when they get stuck while guiding best practices for integrating with an API.
  • •Experience creating technical documentation, sample code, and demos to improve the developer experience.
Experience:2-3 years
Skills:Customer empathyCommunicationSelf-starterOwnershipTechnical problem-solving
Tech Stack:APIDocumentationSample codeTechnical demos

Company Brief

Recall.ai
Provides a unified API and SDKs to capture recordings, transcripts, and metadata from meetings (Zoom, Google Meet, Teams, Slack, phone, and in-person) so developers can build conversation-aware AI products and features.
Industry: API Platforms
Company Size: Small (11 to 50 employees)
Growth: Growth Stage Startup
Valuation: USD 250M to 500M
Funding: Series B
Headquarters: San Francisco, United States
Founded: 2020
WebsiteLinkedInGlassdoor