Wise

1 month ago

FinCrime Operations Senior Lead - Fraud

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead and develop a mid-senior FinCrime Operations team focused on Know Your Customer, AML/FinCrime risk management, and regulatory compliance. Translate strategic objectives into actionable plans, optimize processes, drive performance against KPIs, and collaborate with Product and senior leadership to strengthen Wise's fraud defenses and customer experience.

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Sr. Manager level

Key Responsibilities

•Leadership and people development: Drive team performance and cultural excellence, hiring, coaching, mentoring, and fostering growth, to empower the team to innovate and excel.
•Performance management: Maintain KPIs/SLAs, implement feedback and action plans to improve efficiency.
•Operational management: Turn strategic plans into actionable changes, optimize team structure, recruit effectively, and collaborate with product and operations teams to enhance customer experience and drive automation.
•Quality assurance: Lead root-cause analysis, drive improvements, and ensure quality is embedded in processes and tools.
•Domain knowledge and incident management: Maintain expertise in Financial Crime, train the team, manage regulatory obligations, and lead incident response and remediation efforts.

Pay and Benefits

Salary: MYR 14,300 - 18,000 monthly

Equity and Bonus:Equity

Perks:Rsus

Key Requirements

•3-4 years of experience in Know Your Customer (KYC)/AML, financial crime, compliance, or a related field within financial services.
•At least 3 years of experience leading small to medium-sized teams.
•Advanced understanding of the regulatory framework surrounding KYC, FinCrime, regulatory or operational compliance.
•Excellent communication and interpersonal skills with strong organizational abilities and time management.
•Proven ability to forecast and move team metrics and to identify and resolve recurring issues while collaborating with business stakeholders.

Experience:3-4 yearsFincrimeKYCAMLComplianceFinancial services

Skills:LeadershipCommunicationProblem-solvingTeam managementStakeholder management

Languages:English

Company Brief

Wise

Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2011

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Wise

1 month ago

FinCrime Operations Senior Lead - Fraud

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Sr. Manager level

Key Responsibilities

•Leadership and people development: Drive team performance and cultural excellence, hiring, coaching, mentoring, and fostering growth, to empower the team to innovate and excel.
•Performance management: Maintain KPIs/SLAs, implement feedback and action plans to improve efficiency.
•Operational management: Turn strategic plans into actionable changes, optimize team structure, recruit effectively, and collaborate with product and operations teams to enhance customer experience and drive automation.
•Quality assurance: Lead root-cause analysis, drive improvements, and ensure quality is embedded in processes and tools.
•Domain knowledge and incident management: Maintain expertise in Financial Crime, train the team, manage regulatory obligations, and lead incident response and remediation efforts.

Pay and Benefits

Salary: MYR 14,300 - 18,000 monthly

Equity and Bonus:Equity

Perks:Rsus

Key Requirements

•3-4 years of experience in Know Your Customer (KYC)/AML, financial crime, compliance, or a related field within financial services.
•At least 3 years of experience leading small to medium-sized teams.
•Advanced understanding of the regulatory framework surrounding KYC, FinCrime, regulatory or operational compliance.
•Excellent communication and interpersonal skills with strong organizational abilities and time management.
•Proven ability to forecast and move team metrics and to identify and resolve recurring issues while collaborating with business stakeholders.

Experience:3-4 yearsFincrimeKYCAMLComplianceFinancial services

Skills:LeadershipCommunicationProblem-solvingTeam managementStakeholder management

Languages:English

Company Brief

Wise

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2011

Glassdoor: 3.8

Website LinkedIn Glassdoor