Business Operations Associate- Full Time

CarMax
United States
Workplace: OnsiteFull timeUSD 17.4 - 28 hourlyFunction: Business OperationsSkills: ["Customer service","Organizational skills","Multitasking","Attention to detail","Communication","Confidentiality","Integrity","Teamwork"]

Support store operations as the backbone of sales, auctions, and appraisal processing. You will deliver customer service, accurately process and audit sales paperwork (including deal jackets, finance contracts, and DMV documentation), manage auction/appraisal transactions, and handle cash management with secure deposits. You’ll also perform clerical tasks like filing, data entry, and reconciliation, assist multiple departments, and ensure compliance with CarMax EH&S requirements.

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FursaFursa
CarMax
CarMax
2 days ago

Business Operations Associate- Full Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Support store operations as the backbone of sales, auctions, and appraisal processing. You will deliver customer service, accurately process and audit sales paperwork (including deal jackets, finance contracts, and DMV documentation), manage auction/appraisal transactions, and handle cash management with secure deposits. You’ll also perform clerical tasks like filing, data entry, and reconciliation, assist multiple departments, and ensure compliance with CarMax EH&S requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.

Pay and Benefits

Salary: USD 17.4 - 28 hourly
Perks:Paid SickPaid LeavePaid HolidaysHoliday Premium

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods.
Skills:Customer serviceOrganizational skillsMultitaskingAttention to detailCommunicationConfidentialityIntegrityTeamwork
Tech Stack:Microsoft Office

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn