Lead - Inside Sales

Freshworks
Bengaluru
Workplace: OnsiteFull timeFunction: SalesExperience: 7+ yearsSkills: ["Communication","Consultative selling","Resilience","Self-motivation","Adaptability"]

Drive revenue growth as a Lead Account Executive for Freshworks’ NA inbound sales team. Own the full sales cycle—from fast lead engagement and discovery through demos, proposals, negotiation, and closure—while converting marketing-qualified leads into loyal SaaS customers. Meet and forecast against quotas, manage and prioritize pipeline coverage, and identify upsell/cross-sell opportunities. Partner cross-functionally with Marketing, Sales Development, Product, and Customer Success, using CRM tools like Salesforce and HubSpot.

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Freshworks
Freshworks
3 days ago

Lead - Inside Sales

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 10 months ago

Job Summary

Drive revenue growth as a Lead Account Executive for Freshworks’ NA inbound sales team. Own the full sales cycle—from fast lead engagement and discovery through demos, proposals, negotiation, and closure—while converting marketing-qualified leads into loyal SaaS customers. Meet and forecast against quotas, manage and prioritize pipeline coverage, and identify upsell/cross-sell opportunities. Partner cross-functionally with Marketing, Sales Development, Product, and Customer Success, using CRM tools like Salesforce and HubSpot.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Engage and qualify a high volume of inbound leads from marketing channels with speed and efficiency.
  • •Own the full sales cycle from inbound inquiry through discovery, product demonstrations, proposals, negotiation, and deal closure.
  • •Meet or exceed individual sales targets and contribute to team revenue goals while forecasting accurately and maintaining pipeline coverage.
  • •Develop long-term relationships with prospects and key stakeholders, navigating organizational structures to identify decision-makers and influencers.
  • •Collaborate with Marketing, Sales Development, Product, and Customer Success, and maintain up-to-date CRM records of sales activities and pipeline data.

Key Requirements

  • •7+ years of experience in B2B SaaS inbound sales, consistently meeting or exceeding sales quotas (including selling to North American clients).
  • •Proven ability to rapidly engage, qualify, and convert high volumes of marketing-qualified inbound leads.
  • •Strong consultative selling and deep discovery skills to understand business challenges and articulate value-based solutions.
  • •Ability to deliver tailored virtual product demonstrations for diverse North American audiences, including C-level executives.
  • •Strong pipeline management, forecasting, objection handling, and negotiation skills using CRM tools (e.g., Salesforce, HubSpot).
Experience:7+ yearsSaaSB2BInbound sales
Skills:CommunicationConsultative sellingResilienceSelf-motivationAdaptability
Languages:English (US)
Tech Stack:SalesforceHubSpotSalesLoftOutreach.io

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor