2 days ago

TikTok Shop - Automation, Process Optimization & Operational Efficiency Manager, Fulfillment Center

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Own the greenfield and brownfield transformation roadmap for high-volume B2C cross-border fulfillment automation. Lead a 3-year capital plan for warehouse sortation and value-added services, redesign end-to-end fulfillment workflows using Lean Six Sigma/TPS, and drive measurable improvements in UPH, OTS, and cost-per-order. Manage labor standards, cost optimization initiatives, and partner closely with U.S. operations and Chinese engineering teams to deliver double-digit productivity gains.

Location: United States

Employment Type: Full time

Job Function: Supply Chain & Logistics

Seniority: Manager level

Key Responsibilities

•Design and execute a 3-year automation master plan for large warehouse facilities, including ASRS, AMR/AGV, goods-to-person, robotic picking, automated packing, and high-speed sortation systems.
•Lead end-to-end capital projects (business case/ROI, vendor selection, site layout re-engineering, installation/commissioning, hypercare) with payback under 2 years.
•Map and re-engineer all B2C fulfillment workflows (inbound receiving, putaway, inventory accuracy, wave planning, picking/packing/labeling, carrier sorting, returns processing).
•Implement Lean Six Sigma/TPS practices and standardized work, visual management, and error-proofing to reduce defects, mis-ships, and damage rates.
•Establish labor management and KPIs (UPH, OTS, CPO), deliver $5M+ annualized cost savings, and act as a bilingual technical translator between U.S. operations and Chinese headquarters/engineering teams, presenting business/capital reviews and training leaders on new systems.

Key Requirements

•Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Operations Research, Supply Chain Management, or related field (MBA/Master’s in IE/SCM strongly preferred).
•5+ years in warehouse automation, process engineering, or operational excellence in high-volume B2C fulfillment (50K+ orders/day).
•Hands-on leadership delivering at least 2 major automation deployments from conception to go-live (e.g., AMR fleets, AutoStore, robotic picking, high-speed cross-belt sorters).
•Black Belt certification (or equivalent demonstrated impact) with quantifiable results (e.g., 30% productivity lift, 40% defect reduction).
•Advanced proficiency in WMS (Manhattan or Blue Yonder or proprietary), SQL/Power BI/Tableau, and simulation modeling (FlexSim/AnyLogic).

Experience:5+ yearsB2C fulfillmentCross-border e-commerceWarehouse automationHigh-volume logisticsLean Six Sigma3PL

Education:Bachelor's in Industrial Engineering, Mechanical Engineering, Operations Research, Supply Chain Management (or related field)

Skills:Strategic planningCapital project executionProcess re-engineeringStakeholder managementTraining/mentoring

Certifications:Black Belt

Tech Stack:ASRSAMRAGVG2PRobotsRobotic pickingAutomated packingHigh-speed sortationLean Six SigmaToyota Production SystemPoka-yokeWMSManhattanBlue YonderSQLPower BITableauFlexSimAnyLogicPLC

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

TikTok Shop - Automation, Process Optimization & Operational Efficiency Manager, Fulfillment Center

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: United States

Employment Type: Full time

Job Function: Supply Chain & Logistics

Seniority: Manager level

Key Responsibilities

•Design and execute a 3-year automation master plan for large warehouse facilities, including ASRS, AMR/AGV, goods-to-person, robotic picking, automated packing, and high-speed sortation systems.
•Lead end-to-end capital projects (business case/ROI, vendor selection, site layout re-engineering, installation/commissioning, hypercare) with payback under 2 years.
•Map and re-engineer all B2C fulfillment workflows (inbound receiving, putaway, inventory accuracy, wave planning, picking/packing/labeling, carrier sorting, returns processing).
•Implement Lean Six Sigma/TPS practices and standardized work, visual management, and error-proofing to reduce defects, mis-ships, and damage rates.
•Establish labor management and KPIs (UPH, OTS, CPO), deliver $5M+ annualized cost savings, and act as a bilingual technical translator between U.S. operations and Chinese headquarters/engineering teams, presenting business/capital reviews and training leaders on new systems.

Key Requirements

•Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Operations Research, Supply Chain Management, or related field (MBA/Master’s in IE/SCM strongly preferred).
•5+ years in warehouse automation, process engineering, or operational excellence in high-volume B2C fulfillment (50K+ orders/day).
•Hands-on leadership delivering at least 2 major automation deployments from conception to go-live (e.g., AMR fleets, AutoStore, robotic picking, high-speed cross-belt sorters).
•Black Belt certification (or equivalent demonstrated impact) with quantifiable results (e.g., 30% productivity lift, 40% defect reduction).
•Advanced proficiency in WMS (Manhattan or Blue Yonder or proprietary), SQL/Power BI/Tableau, and simulation modeling (FlexSim/AnyLogic).

Experience:5+ yearsB2C fulfillmentCross-border e-commerceWarehouse automationHigh-volume logisticsLean Six Sigma3PL

Education:Bachelor's in Industrial Engineering, Mechanical Engineering, Operations Research, Supply Chain Management (or related field)

Skills:Strategic planningCapital project executionProcess re-engineeringStakeholder managementTraining/mentoring

Certifications:Black Belt

Tech Stack:ASRSAMRAGVG2PRobotsRobotic pickingAutomated packingHigh-speed sortationLean Six SigmaToyota Production SystemPoka-yokeWMSManhattanBlue YonderSQLPower BITableauFlexSimAnyLogicPLC

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn