Account Manager, Voice Collaboration (Remote if local to the northeast)

Avi-spl
United States
Workplace: RemoteFull timeUSD 65,000 - 90,000 annuallyFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Business acumen","Relationship building","Strategic thinking","Self-directed execution"]

Own the end-to-end sales motion for voice collaboration and contact center solutions, coordinating with internal stakeholders, sellers, and partner teams to ensure accurate planning, implementation, and lifecycle delivery. Drive demand generation, pipeline growth, and win/loss outcomes while supporting UCC Cloud go-to-market strategies. Partner closely with manufacturers and UCaaS/CCaaS providers (e.g., Microsoft, Cisco, Zoom) and build co-sell motions to create new opportunities and grow market share.

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FursaFursa
Avi-spl
Avi-spl
1 day ago

Account Manager, Voice Collaboration (Remote if local to the northeast)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Own the end-to-end sales motion for voice collaboration and contact center solutions, coordinating with internal stakeholders, sellers, and partner teams to ensure accurate planning, implementation, and lifecycle delivery. Drive demand generation, pipeline growth, and win/loss outcomes while supporting UCC Cloud go-to-market strategies. Partner closely with manufacturers and UCaaS/CCaaS providers (e.g., Microsoft, Cisco, Zoom) and build co-sell motions to create new opportunities and grow market share.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Coordinate internal stakeholders, sellers, and partner teams to support planning, implementation, and lifecycle management of key collaboration platforms and services.
  • •Accelerate demand generation and sales pipeline growth, supporting account activities that help win business and expand market share.
  • •Partner with manufacturers and UCaaS/CCaaS providers (e.g., Microsoft, Cisco, Zoom) to develop co-sell motions and drive new opportunities.
  • •Support buying and selling processes from lead generation through win/loss and customer life-cycle activities.
  • •Provide training, content/sales messaging, and customer experience program coordination to promote adoption, expansion, and renewal.

Pay and Benefits

Salary: USD 65,000 - 90,000 annually

Key Requirements

  • •Minimum of a 4-year degree or comparable industry experience
  • •5+ years of experience in UCC, AV technology, or Enterprise Technology management (preferred)
  • •Deep knowledge of collaboration solution partners/manufacturers (Microsoft, Cisco, Zoom) and select UCaaS/CCaaS platforms
  • •Strong communication skills and business acumen to interface credibly at the CxO level
  • •Proficiency with Microsoft Office (Word, Excel, Outlook), Microsoft Project, and Adobe Acrobat
Experience:Unified communicationsAV technologyEnterprise technology
Education:Bachelor's
Skills:CommunicationBusiness acumenRelationship buildingStrategic thinkingSelf-directed execution
Tech Stack:MicrosoftCiscoZoomUCaaSCCaaSRing CentralVonage8 by 8Five9GenesysNiceAvayaMitelMicrosoft OfficeWordExcelOutlookMicrosoft ProjectAdobe AcrobatGoogle

Company Brief

Avi-spl
Provides audio-visual integration, unified collaboration solutions, managed services, and AV support for enterprises and institutions worldwide, delivering design, deployment, and ongoing managed services for communication and collaboration technologies.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Tampa, United States
Founded: 2008
WebsiteLinkedIn