Collection Account Processor 2

U.S. Bancorp
Chennai
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Customer service","Communication","Problem-solving","Time management","Attention to detail"]

Process customer account documents and maintain accurate records using strong knowledge of relevant products and services. Enter and update account information, record transactions, consolidate and summarize received information, and prepare reports. Handle customer inquiries by answering questions, resolving problems, and responding to requests for information while supporting administrative and customer service duties. Work with Microsoft Office tools to ensure timely, accurate processing across concurrent priorities.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
16 hours ago

Collection Account Processor 2

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Process customer account documents and maintain accurate records using strong knowledge of relevant products and services. Enter and update account information, record transactions, consolidate and summarize received information, and prepare reports. Handle customer inquiries by answering questions, resolving problems, and responding to requests for information while supporting administrative and customer service duties. Work with Microsoft Office tools to ensure timely, accurate processing across concurrent priorities.
Location: Chennai
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Perform document processing and record-keeping tasks for customer accounts requiring thorough knowledge of assigned-area products and services.
  • •Enter new account information, change information on existing accounts, and record transactions.
  • •Answer customer inquiries and respond to customer requests for information.
  • •Receive, classify, consolidate, and summarize documents and information; complete reports and provide administrative support.
  • •Resolve customer problems and assist with customer service duties while managing multiple tasks and deadlines.

Key Requirements

  • •Bachelor’s degree in any discipline.
  • •Strong proficiency in Microsoft Office tools, including MS Excel, MS Word, Outlook, and MS Teams.
  • •Basic knowledge of products, services, terminology, procedures, and systems related to the assigned area.
  • •Good customer service skills.
  • •Effective verbal and written communication skills.
Education:Bachelor's
Skills:Customer serviceCommunicationProblem-solvingTime managementAttention to detail
Tech Stack:Microsoft OfficeMS ExcelMS WordOutlookMS Teams

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
Glassdoor
Glassdoor: 3.8
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