Translation & Localization Specialist - Taiwan (Bangkok Based)

Agoda
Bangkok
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Writing","Editing","Proofreading","Internet research","Organization","Attention to detail","Time management","Vendor management","Cultural guidance","Collaboration"]

Own localization quality for multiple Agoda products in the Taiwan market by monitoring translated content across customer-facing channels and resolving inconsistencies through LQA-focused reviews. Maintain localization assets (style guides, glossaries, translation memories), manage vendor and freelancer workflows, and support urgent translation requests. Improve Taiwan localization output using CAT tools and AI prompt engineering, while providing cultural and linguistic guidance to internal teams.

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Agoda
Agoda
12 hours ago

Translation & Localization Specialist - Taiwan (Bangkok Based)

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Last checked: 6 hours agoStatus: Live

Job Summary

Own localization quality for multiple Agoda products in the Taiwan market by monitoring translated content across customer-facing channels and resolving inconsistencies through LQA-focused reviews. Maintain localization assets (style guides, glossaries, translation memories), manage vendor and freelancer workflows, and support urgent translation requests. Improve Taiwan localization output using CAT tools and AI prompt engineering, while providing cultural and linguistic guidance to internal teams.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Monitor translation quality for customer-facing content across site updates, hotel content, press releases, travel articles, and promotional emails and newsletters.
  • •Collaborate with internal teams and vendors to meet deadlines and quality expectations, including maintaining localization assets such as style guides, glossaries, and translation memories.
  • •Support urgent translation requests and conduct product reviews to identify inconsistencies and localization issues.
  • •Lead arbitration/LQA reviews as required, escalate recurring issues to managers, and help maintain an LQA score above 90%.
  • •Evaluate, onboard, and manage translation vendors and freelancers, improve AI prompt engineering for Taiwan translation output, and provide cultural and linguistic guidance.

Key Requirements

  • •Native-level fluency in Taiwan with exceptional writing, editing, and proofreading skills, including strong control of grammar, tone, and style.
  • •Bachelor’s degree or higher in Linguistics, Translation, Traditional Chinese for Taiwan, Literature, or a related field.
  • •Proven translation and localization experience in a professional setting, including hands-on experience with CAT tools such as MemoQ (or similar).
  • •Strong proficiency in English to accurately understand source content and adapt it naturally for Taiwan-speaking audiences.
  • •Highly organized, detail-oriented, and able to manage multiple tasks and meet tight deadlines in a fast-paced environment.
Experience:TravelHospitalityE-commerce
Education:Bachelor's in Linguistics, Translation, Traditional Chinese Language for Taiwan, Literature, or a related field
Skills:WritingEditingProofreadingInternet researchOrganizationAttention to detailTime managementVendor managementCultural guidanceCollaboration
Languages:EnglishTraditional Chinese (Taiwan)
Tech Stack:MemoQMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Agoda
Agoda operates a global online travel booking platform offering hotels, vacation rentals, flights, and other travel services. It provides price comparison, deals, and booking management for leisure and business travelers worldwide.
Industry: TravelTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Singapore, Singapore
Founded: 2005
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn