Sales Associate, Imago KK (Kota Kinabalu, 12, MY, 88100)

Crocs Inc.
Malaysia
Workplace: OnsiteFull timeFunction: SalesExperience: 1-2 yearsEducation: high_schoolSkills: ["Customer focus","Team collaboration","Proactive mindset","Leads by example","Compliance awareness"]

Deliver exceptional in-store customer experiences using Crocs’ C.H.A.R.M. service model. Support consumers with product education, promotions, and events while assisting the store team across departments such as consumer service, product knowledge, visual presentation, and stock room operations. Manage daily retail operations including POS system tasks, replenishment, pricing/markdowns, loyalty promotions, and store cleanliness. Partner with Store Management to improve personal performance indicators and follow asset protection and compliance procedures.

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Crocs Inc.
Crocs Inc.
2 days ago

Sales Associate, Imago KK (Kota Kinabalu, 12, MY, 88100)

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Last checked: 10 hours agoStatus: Live

Job Summary

Deliver exceptional in-store customer experiences using Crocs’ C.H.A.R.M. service model. Support consumers with product education, promotions, and events while assisting the store team across departments such as consumer service, product knowledge, visual presentation, and stock room operations. Manage daily retail operations including POS system tasks, replenishment, pricing/markdowns, loyalty promotions, and store cleanliness. Partner with Store Management to improve personal performance indicators and follow asset protection and compliance procedures.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding service to consumers using Crocs’ C.H.A.R.M. service model
  • •Help create an enjoyable team environment by sharing suggestions, ideas, and concerns
  • •Assist in store departments including consumer service, product knowledge, visual presentation, and stock room management
  • •Support daily retail operations such as POS system management, stock replenishment, pricing and markdown processes, loyalty program promotions, and cleanliness standards
  • •Follow Asset Protection policies and procedures including shortage prevention, inventory control, and compliance requirements

Key Requirements

  • •Be 18 years or older
  • •Have at least SPM / O Level or above
  • •Minimum 1 to 2 years of working experience, preferably in retail
  • •Fluent in English; proficiency in other languages is an advantage
  • •Ability to work a rotational shift schedule including nights, Saturdays, Sundays, and public holidays
Experience:1-2 yearsRetail
Education:High School
Skills:Customer focusTeam collaborationProactive mindsetLeads by exampleCompliance awareness
Languages:English
Tech Stack:Microsoft WordMicrosoft ExcelEmailPoint of Sale (POS) system

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn