Customer Support Technician - Kiryat Gat

Applied Materials
Israel
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: ["Problem-solving","Communication","Customer focus","Interpersonal skills","Troubleshooting"]

Provide hands-on customer support in Kiryat Gat by partnering with Senior Field Service Engineers to install, maintain, and upgrade semiconductor and advanced digital device equipment. Use digital analytics and basic diagnostics to troubleshoot technical issues, perform preventive and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, and coordinate directly with customers. Work in a cleanroom environment with advanced training on cutting-edge hardware components.

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Applied Materials
Applied Materials
2 months ago

Customer Support Technician - Kiryat Gat

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Last checked: 9 hours agoStatus: Live

Job Summary

Provide hands-on customer support in Kiryat Gat by partnering with Senior Field Service Engineers to install, maintain, and upgrade semiconductor and advanced digital device equipment. Use digital analytics and basic diagnostics to troubleshoot technical issues, perform preventive and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, and coordinate directly with customers. Work in a cleanroom environment with advanced training on cutting-edge hardware components.
Location: Israel
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment.
  • •Use digital analytics to troubleshoot equipment issues.
  • •Apply basic diagnostic techniques to assess and address technical problems with guidance.
  • •Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
  • •Coordinate and communicate directly with customers and fulfill assigned additional duties.
Travel: Medium travel

Key Requirements

  • •Practical Engineer or Technician in Electrical Engineering, Mechatronics, or Mechanical.
  • •Willing to learn and interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Fluent in English.
  • •Willing to travel (~30%) and have a valid passport.
Skills:Problem-solvingCommunicationCustomer focusInterpersonal skillsTroubleshooting
Licenses:Passport
Languages:English
Tech Stack:Preventive maintenanceElectrical engineeringMechatronicsElectrical schematicsMechanical schematicsVacuum systemsPlasma systemsHydraulic systemsGas systemsDigital analyticsCleanroomHand toolsPower tools

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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