Carvana

2 months ago

Customer Service Delivery Advocate - 4 Day Work Week!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Deliver vehicles directly to customers using Carvana’s custom haulers while providing a great customer experience. You’ll load and unload vehicles, inspect haulers for safety, complete customer paperwork, and add thorough notes in the customer tracking system. Maintain a safe driving record and comply with CMV Driver Qualification standards. This role includes rotating days off and shift coverage across multiple daily time windows.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles to customers’ doors using custom car haulers.
•Frequently load/unload vehicles and inspect the car-hauler to help ensure safe to drive.
•Complete customer paperwork and document thorough notes in the customer tracking system.
•Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 20 - 22 hourly

Equity and Bonus:Equity

Schedule:4-Day Week

Perks:Health InsuranceDentalVision401kPaid LeaveEquityMeal Allowance

Key Requirements

•At least 2 years of customer-facing experience.
•Ability to perform physically demanding tasks including detailing vehicles and frequent loading/unloading in indoor and outdoor conditions.
•Must be able to read, write, speak, and understand English.
•Must be able to lift/carry/push/pull up to 50 lbs and walk/stand for extended periods (8+ hours).
•Must obtain a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana).

Experience:2+ years

Skills:Customer serviceSelf-motivationTeamworkAttention to detailSafe driving

Licenses:NotaryChauffeur's licenseVehicle Verifier licenseSalesperson license

Certifications:DOT Medical Card

Languages:English

Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website

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Carvana

2 months ago

Customer Service Delivery Advocate - 4 Day Work Week!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles to customers’ doors using custom car haulers.
•Frequently load/unload vehicles and inspect the car-hauler to help ensure safe to drive.
•Complete customer paperwork and document thorough notes in the customer tracking system.
•Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 20 - 22 hourly

Equity and Bonus:Equity

Schedule:4-Day Week

Perks:Health InsuranceDentalVision401kPaid LeaveEquityMeal Allowance

Key Requirements

•At least 2 years of customer-facing experience.
•Ability to perform physically demanding tasks including detailing vehicles and frequent loading/unloading in indoor and outdoor conditions.
•Must be able to read, write, speak, and understand English.
•Must be able to lift/carry/push/pull up to 50 lbs and walk/stand for extended periods (8+ hours).
•Must obtain a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana).

Experience:2+ years

Skills:Customer serviceSelf-motivationTeamworkAttention to detailSafe driving

Licenses:NotaryChauffeur's licenseVehicle Verifier licenseSalesperson license

Certifications:DOT Medical Card

Languages:English

Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website