Customer Service Delivery Advocate - 4 Day Work Week!

Carvana
United States
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer service","Self-motivation","Teamwork","Attention to detail","Safe driving"]

Deliver vehicles directly to customers using Carvana’s custom haulers while providing a great customer experience. You’ll load and unload vehicles, inspect haulers for safety, complete customer paperwork, and add thorough notes in the customer tracking system. Maintain a safe driving record and comply with CMV Driver Qualification standards. This role includes rotating days off and shift coverage across multiple daily time windows.

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FursaFursa
Carvana
Carvana
4 months ago

Customer Service Delivery Advocate - 4 Day Work Week!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 35 minutes agoStatus: Live

Job Summary

Deliver vehicles directly to customers using Carvana’s custom haulers while providing a great customer experience. You’ll load and unload vehicles, inspect haulers for safety, complete customer paperwork, and add thorough notes in the customer tracking system. Maintain a safe driving record and comply with CMV Driver Qualification standards. This role includes rotating days off and shift coverage across multiple daily time windows.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles to customers’ doors using custom car haulers.
  • •Frequently load/unload vehicles and inspect the car-hauler to help ensure safe to drive.
  • •Complete customer paperwork and document thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 20 - 22 hourly
Equity and Bonus:Equity
Schedule:4-Day Week
Perks:Health InsuranceDentalVision401kPaid LeaveEquityMeal Allowance

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Ability to perform physically demanding tasks including detailing vehicles and frequent loading/unloading in indoor and outdoor conditions.
  • •Must be able to read, write, speak, and understand English.
  • •Must be able to lift/carry/push/pull up to 50 lbs and walk/stand for extended periods (8+ hours).
  • •Must obtain a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana).
Experience:2+ years
Skills:Customer serviceSelf-motivationTeamworkAttention to detailSafe driving
Licenses:NotaryChauffeur's licenseVehicle Verifier licenseSalesperson license
Certifications:DOT Medical Card
Languages:English
Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn