Social Media & Community Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Lead the Social Media & Community COE for the regional team by defining strategy, governance, and operating frameworks across all social and community channels. Build scalable playbooks and best practices, own community feedback and social listening analysis, and turn insights into actionable recommendations. Drive brand trust and reputation management, embed community insights into cross-functional product and campaign launches, and train regional teams with toolkits and reporting metrics.

Location: Europe

Workplace: Remote

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Lead the Social Media & Community COE by defining regional strategy, governance, and operating framework across social and community channels.
•Establish scalable frameworks, playbooks, and best practices for consistent, high-quality regional execution.
•Own community feedback collection and analysis, social listening, and customer sentiment; translate insights into recommendations for business stakeholders.
•Build brand trust through community engagement strategies and reputation management initiatives across key markets.
•Partner cross-functionally (Product, Marketing, PR, Customer Experience, and regional teams) and train regional teams using toolkits, coaching, and campaign frameworks; define metrics and optimize processes.

Pay and Benefits

Perks:Learning Budget

Key Requirements

•6+ years of experience in social media, community management, digital marketing, or brand strategy in a fast-paced, digital-first environment.
•Proven experience leading regional or global social media and community functions across multiple markets.
•Strong understanding of social listening, community engagement, customer sentiment analysis, and online reputation management.
•Experience developing scalable frameworks, governance models, playbooks, and operational standards.
•Strong stakeholder management skills with the ability to influence cross-functional teams and senior leadership.

Experience:6+ yearsCryptocurrencyDigital marketing

Skills:Analytical skillsCommunication skillsPresentation skillsStakeholder managementCross-functional collaboration

Languages:English

Company Brief

Bybit

Website

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Bybit

1 week ago

Social Media & Community Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Europe

Workplace: Remote

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Lead the Social Media & Community COE by defining regional strategy, governance, and operating framework across social and community channels.
•Establish scalable frameworks, playbooks, and best practices for consistent, high-quality regional execution.
•Own community feedback collection and analysis, social listening, and customer sentiment; translate insights into recommendations for business stakeholders.
•Build brand trust through community engagement strategies and reputation management initiatives across key markets.
•Partner cross-functionally (Product, Marketing, PR, Customer Experience, and regional teams) and train regional teams using toolkits, coaching, and campaign frameworks; define metrics and optimize processes.

Pay and Benefits

Perks:Learning Budget

Key Requirements

•6+ years of experience in social media, community management, digital marketing, or brand strategy in a fast-paced, digital-first environment.
•Proven experience leading regional or global social media and community functions across multiple markets.
•Strong understanding of social listening, community engagement, customer sentiment analysis, and online reputation management.
•Experience developing scalable frameworks, governance models, playbooks, and operational standards.
•Strong stakeholder management skills with the ability to influence cross-functional teams and senior leadership.

Experience:6+ yearsCryptocurrencyDigital marketing

Skills:Analytical skillsCommunication skillsPresentation skillsStakeholder managementCross-functional collaboration

Languages:English

Company Brief

Bybit

Website