ByteDance

6 days ago

Datacenter Operations Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 50 minutes agoStatus: Live

Job Summary

Support ByteDance’s hyperscale datacenter operations by managing server fleet break-fix through a ticketing system, including power cycling, troubleshooting, and component replacement. Serve as the first escalation point for technicians, and perform physical installation, movement, and decommissioning of equipment. Assist with capacity expansion and retrofit projects, inventory/asset tracking, and collaborate with Physical Security and EHS to maintain compliance, working scheduled shifts as part of 24/7 coverage.

Location: Riyadh

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Seniority: Mid level

Key Responsibilities

•Manage server fleet support within a ticketing system, including power cycling, troubleshooting, and replacing failed components.
•Act as the first point of contact for break-fix technicians, prioritize ticket queues, and resolve escalated issues.
•Perform physical installation, movement, and decommissioning of equipment; support capacity expansions and retrofits.
•Assist with inventory and asset tracking and collaborate with Physical Security and EHS for safety and compliance.
•Provide 24/7 support as part of a team, working scheduled shifts that may include holidays.

Key Requirements

•College/Technician Degree or equivalent professional experience/certification in Engineering.
•Knowledge of Linux and server hardware repairs.
•Working knowledge of HTTP, DNS, RAID, and DHCP.
•At least three years of experience supporting IT equipment or related technology.
•Ability to work scheduled shifts as part of a 24/7 support team, including possible holidays.

Experience:3+ yearsDatacenter operationsIT equipment supportServer fleet support

Skills:Strong desire to learnProblem-solvingAdaptabilityRelationship building

Tech Stack:LinuxHTTPDNSRAIDDHCPTicketing systemServer hardware

Company Brief

ByteDance

Develops consumer internet and content platforms, including TikTok and other apps for short-form video, news, and entertainment. It also builds advertising, commerce, and creator tools that connect audiences, brands, and publishers across global markets.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Beijing, China

Founded: 2012

Website LinkedIn

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ByteDance

6 days ago

Datacenter Operations Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 50 minutes agoStatus: Live

Job Summary

Location: Riyadh

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Seniority: Mid level

Key Responsibilities

•Manage server fleet support within a ticketing system, including power cycling, troubleshooting, and replacing failed components.
•Act as the first point of contact for break-fix technicians, prioritize ticket queues, and resolve escalated issues.
•Perform physical installation, movement, and decommissioning of equipment; support capacity expansions and retrofits.
•Assist with inventory and asset tracking and collaborate with Physical Security and EHS for safety and compliance.
•Provide 24/7 support as part of a team, working scheduled shifts that may include holidays.

Key Requirements

•College/Technician Degree or equivalent professional experience/certification in Engineering.
•Knowledge of Linux and server hardware repairs.
•Working knowledge of HTTP, DNS, RAID, and DHCP.
•At least three years of experience supporting IT equipment or related technology.
•Ability to work scheduled shifts as part of a 24/7 support team, including possible holidays.

Experience:3+ yearsDatacenter operationsIT equipment supportServer fleet support

Skills:Strong desire to learnProblem-solvingAdaptabilityRelationship building

Tech Stack:LinuxHTTPDNSRAIDDHCPTicketing systemServer hardware

Company Brief

ByteDance

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Beijing, China

Founded: 2012

Website LinkedIn