Area Customer Experience Specialist-Float - (Coloma, MI)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Problem-solving","Adaptability","Dependability","Communication"]

Serve as a “financial concierge” supporting multiple branches within a region. Provide best-in-class customer experiences by processing transactions, resolving issues, and educating customers on deposits, loans, and banking services. Identify customer goals and recommend appropriate banking products, while also supporting colleagues to ensure consistent service. Travel between local branches and stay dependable, adapting to changing daily locations and requirements.

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Huntington Bancshares
Huntington Bancshares
4 hours ago

Area Customer Experience Specialist-Float - (Coloma, MI)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a “financial concierge” supporting multiple branches within a region. Provide best-in-class customer experiences by processing transactions, resolving issues, and educating customers on deposits, loans, and banking services. Identify customer goals and recommend appropriate banking products, while also supporting colleagues to ensure consistent service. Travel between local branches and stay dependable, adapting to changing daily locations and requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide multi-branch coverage for customer transactions, servicing customer needs, and identifying opportunities to offer advice and guidance.
  • •Process customer transactions accurately and efficiently while maintaining proper cash controls and balancing daily.
  • •Provide excellent customer service, including resolving customer issues.
  • •Educate customers on deposits and loans and support service or account maintenance needs.
  • •Adhere to operational, security, risk, and regulatory policies, and travel dependably to multiple branch locations as needed.
Travel: Medium travel

Key Requirements

  • •High School Diploma or GED.
  • •Minimum of 1 year of customer service and branch banking experience.
  • •Comfort processing transactions with proper cash controls and balancing daily.
  • •Ability to provide excellent customer service and resolve customer issues.
  • •Strong capability with technology to educate customers on using online, mobile, and ATM banking.
Experience:1+ years
Education:High School
Skills:Customer serviceProblem-solvingAdaptabilityDependabilityCommunication
Licenses:Notary
Certifications:NMLS
Tech Stack:Online bankingMobile bankingATM banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn