Technical Lead Manager, Global E-commerce

TikTok
San Jose
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 8+ yearsEducation: bachelorsSkills: ["People management","Cross-functional communication","Technical leadership","Influence","Systems thinking"]

Lead a backend engineering team building TikTok’s Global E-commerce commerce platform. Own architecture and delivery for large-scale, customer-facing shopping experiences across checkout, orders, payments, and post-purchase services. Drive distributed systems that are highly available and fault-tolerant at global scale, and set engineering best practices for reliability, observability, testing, and incident response while collaborating cross-functionally with product teams.

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FursaFursa
TikTok
TikTok
4 hours ago

Technical Lead Manager, Global E-commerce

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead a backend engineering team building TikTok’s Global E-commerce commerce platform. Own architecture and delivery for large-scale, customer-facing shopping experiences across checkout, orders, payments, and post-purchase services. Drive distributed systems that are highly available and fault-tolerant at global scale, and set engineering best practices for reliability, observability, testing, and incident response while collaborating cross-functionally with product teams.
Location: San Jose
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead and grow a team of 8–10 backend engineers, providing technical leadership and people management.
  • •Own architecture and delivery of large-scale backend services for customer-facing shopping experiences.
  • •Design and build highly available distributed systems for high-volume online transactions and post-purchase journeys.
  • •Drive technical direction to improve reliability, performance, scalability, and customer trust.
  • •Establish best practices across system design, operational excellence, observability, reliability, testing, and incident response.

Key Requirements

  • •Bachelor’s degree or above in Computer Science or a related technical field.
  • •8+ years building large-scale backend systems using Java, Golang, C++, Python (or similar), with 2+ years people management experience.
  • •Experience building customer-facing commerce systems such as checkout, order management, payments, returns, refunds, accounts, notifications, or post-purchase services.
  • •Experience leading engineering teams and balancing technical direction with people leadership.
  • •Strong distributed systems experience with high availability, scalability, and fault tolerance.
Experience:8+ yearsE-commerce
Education:Bachelor's
Skills:People managementCross-functional communicationTechnical leadershipInfluenceSystems thinking
Tech Stack:JavaGolangC++Python

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn