Technical Engineering Supervisor

Fiserv
United States
Workplace: OnsiteFull timeUSD 79,000 - 112,000 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 5+ yearsSkills: ["Troubleshooting","Coaching","Technical leadership","Safety focus","Documentation"]

Lead the technician team supporting production equipment across 2nd shift in Chesapeake. Partner with operations, maintenance, and site leadership to maintain equipment performance, resolve escalated technical issues, and support a safe, efficient production environment. Supervise shift coverage, oversee complex repairs on mechanical/electrical/electronic equipment, coach technicians on troubleshooting and preventive maintenance, and manage work tickets, documentation, and cost-control efforts to reduce downtime and improve uptime.

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FursaFursa
Fiserv
Fiserv
3 days ago

Technical Engineering Supervisor

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Lead the technician team supporting production equipment across 2nd shift in Chesapeake. Partner with operations, maintenance, and site leadership to maintain equipment performance, resolve escalated technical issues, and support a safe, efficient production environment. Supervise shift coverage, oversee complex repairs on mechanical/electrical/electronic equipment, coach technicians on troubleshooting and preventive maintenance, and manage work tickets, documentation, and cost-control efforts to reduce downtime and improve uptime.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Manager level

Key Responsibilities

  • •Supervise technician coverage across assigned shifts to support production equipment reliability, timely issue resolution, and consistent maintenance execution.
  • •Oversee complex maintenance and repair work on production machines, industrial machinery, timing devices, and electrical/electronic equipment.
  • •Review escalated work tickets, direct troubleshooting efforts, and confirm maintenance activities are completed satisfactorily in production.
  • •Monitor technician activity on the floor and coach troubleshooting methods, equipment recovery, preventive maintenance, and safe work practices.
  • •Train, develop, and evaluate technicians; partner on equipment issues and special projects; create and maintain maintenance reports and documentation to track needs and costs.

Pay and Benefits

Salary: USD 79,000 - 112,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveTuition Assistance

Key Requirements

  • •5+ years supervising maintenance or technical support activities for production equipment, industrial machinery, or related manufacturing systems.
  • •4+ years troubleshooting, repairing, and coordinating maintenance work for mechanical, electrical, and electronic equipment in a production/industrial environment.
  • •4+ years managing and developing teams in a maintenance, engineering support, or technical operations environment.
  • •4+ years training technicians, assigning work, and monitoring workflow to support production uptime and maintenance quality.
  • •High school diploma, associate degree, or higher in engineering technology, industrial maintenance, electronics, or a related field (or equivalent experience/military experience).
Experience:5+ yearsProduction equipment maintenanceIndustrial machineryManufacturing systems
Education:
Skills:TroubleshootingCoachingTechnical leadershipSafety focusDocumentation

Eligibility

Visa:F-1H-1BH-2TN
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn