3 months ago

Senior Virtual Relationship Manager - NeoBiz (Mashreq Digital Bank Pakistan)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Lead a team of relationship managers to drive proactive client engagement with SME clients, oversee onboarding and post-onboarding support, and ensure tailored financial solutions. Responsible for performance, client satisfaction, and revenue growth while maintaining compliance and delivering a customer-centric, technology-driven digital banking experience.

Location: Pakistan

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Lead management and drop-off handling for new acquisition
•Managing NSTP scenarios
•Assisted client onboarding
•Client servicing and complaints handling
•Cross-sell within 3 months on books
•Portfolio management

Key Requirements

•5-7 years’ experience in a similar role or function
•Strong sales knowledge with awareness of market trends, investments, and financial markets
•Strong interpersonal skills and cultural sensitivity
•Relationship management and networking abilities (extrovert/amiable)
•Ability to work under pressure and think on your feet

Experience:5-7 yearsFinancial servicesBankingSME

Skills:Interpersonal skillsCommunicationNegotiationSalesClient management

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor

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Mashreq

3 months ago

Senior Virtual Relationship Manager - NeoBiz (Mashreq Digital Bank Pakistan)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Pakistan

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Lead management and drop-off handling for new acquisition
•Managing NSTP scenarios
•Assisted client onboarding
•Client servicing and complaints handling
•Cross-sell within 3 months on books
•Portfolio management

Key Requirements

•5-7 years’ experience in a similar role or function
•Strong sales knowledge with awareness of market trends, investments, and financial markets
•Strong interpersonal skills and cultural sensitivity
•Relationship management and networking abilities (extrovert/amiable)
•Ability to work under pressure and think on your feet

Experience:5-7 yearsFinancial servicesBankingSME

Skills:Interpersonal skillsCommunicationNegotiationSalesClient management

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor