Director, Technical Program Management

Zscaler
San Jose
Workplace: HybridFull timeUSD 199,500 - 285,000 annuallyFunction: Executive & General ManagementExperience: 12+ yearsEducation: bachelorsSkills: ["Organizational skills","Attention to detail","Confidentiality","Communication","Cross-functional collaboration"]

Lead the definition, planning, and delivery of complex cross-functional technical programs for Shared Platform Engineering. Establish the operational rhythm for platform engineering, manage interlocks and timelines, and implement program management frameworks that drive efficiency, scalability, and continuous improvement. Track customer retention and high-priority health metrics using support telemetry, and communicate program status, risks, and transformational change plans to executive leadership.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Zscaler
Zscaler
20 hours ago

Director, Technical Program Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead the definition, planning, and delivery of complex cross-functional technical programs for Shared Platform Engineering. Establish the operational rhythm for platform engineering, manage interlocks and timelines, and implement program management frameworks that drive efficiency, scalability, and continuous improvement. Track customer retention and high-priority health metrics using support telemetry, and communicate program status, risks, and transformational change plans to executive leadership.
Location: San Jose
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Define, plan, and deliver complex cross-functional technical programs aligned with strategic goals and R&D objectives.
  • •Establish and manage the interlocks, timelines, and workflows that set the operational rhythm for platform engineering to achieve OKRs.
  • •Implement and continuously refine program management frameworks, processes, and tools to drive efficiency and scalability.
  • •Track customer retention initiatives using support tickets, deployment progress, and telemetry data tied to high-priority customer health metrics.
  • •Drive cross-functional alignment by managing dependencies and communicating program status, risks, and transformational change plans to executive leadership.

Pay and Benefits

Salary: USD 199,500 - 285,000 annually
Perks:Health InsuranceParental LeaveRetirement Options

Key Requirements

  • •12+ years of experience in technical program management or a related technical field, leading large-scale initiatives.
  • •Demonstrated track record applying Agile and Scrum methodologies and influencing organizational strategy with executive stakeholders.
  • •Deep understanding of API platforms and software application frameworks such as Java and Spring (e.g., Spring Boot, Spring Cloud).
  • •Bachelor’s degree in Engineering or Computer Science (Master’s preferred).
  • •Curiosity about AI tools with experience integrating new technologies to improve workflows and problem-solving.
Experience:12+ yearsSaaSCybersecurity
Education:Bachelor's
Skills:Organizational skillsAttention to detailConfidentialityCommunicationCross-functional collaboration
Certifications:PMPSAFeScrum Master
Tech Stack:APIJavaSpringSpring BootSpring CloudAgileScrumAWSGCPAzureSix Sigma

Company Brief

Zscaler
Provides cloud-native security platform delivering secure access, threat protection, and zero trust services to organizations, enabling secure internet and private application access without traditional network appliances.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2007
WebsiteLinkedIn