Deployment Strategist

Netic
San Francisco
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Communication","Relationship management","Problem-solving","Stakeholder management","Negotiation"]

Own strategic accounts and serve as the single point of contact for high‑value customers from onboarding through renewal and expansion. Be the voice of the customer, define and track ROI with dashboards, lead executive conversations, and collaborate with engineering and sales to drive multi‑year, multi‑product expansions in AI-powered services for essential industries.

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Netic
Netic
1 year ago

Deployment Strategist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own strategic accounts and serve as the single point of contact for high‑value customers from onboarding through renewal and expansion. Be the voice of the customer, define and track ROI with dashboards, lead executive conversations, and collaborate with engineering and sales to drive multi‑year, multi‑product expansions in AI-powered services for essential industries.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Own strategic accounts: Be the single point of contact for our highest‑value customers from onboarding through renewal and expansion.
  • •Be the voice of the customer: Deeply understand and advocate for customers’ most pressing needs, ensuring this is a north star across the company.
  • •Define & track ROI: Establish metrics—booked revenue, marketing revenue, ticket value lift—and build dashboards that prove Netic’s impact quarter over quarter.
  • •Navigate exec conversations: Lead QBRs, handle escalations, and reset expectations with clarity and authority to prevent churn.
  • •Hunt new ideas: Spot new use‑cases, craft business cases, and partner with engineering & sales to turn satisfied customers into multi‑year, multi‑product advocates.

Key Requirements

  • •Services pedigree: 3+ years building, scaling, or investing in essential service businesses in industries like home services, healthcare, automotive.
Experience:3+ yearsEssential servicesHome servicesHealthcareAutomotiveServices industries
Skills:CommunicationRelationship managementProblem-solvingStakeholder managementNegotiation
Tech Stack:SQLBIDashboardingData visualization

Company Brief

Netic
Builds an AI-powered revenue engine that autonomously handles inbound/outbound customer communications, books service appointments, and generates demand for essential service industries (HVAC, plumbing, roofing, etc.).
Industry: Enterprise Software
Company Size: Micro (1 to 10 employees)
Growth: Growth Stage Startup
Valuation: USD 50M to 100M
Funding: Series A
Headquarters: San Francisco, United States
Founded: 2024
Glassdoor
Glassdoor: 1.0
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