Rental Coordinator

EquipmentShare
Phoenix
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Communication","Customer focus","Relationship building","Problem-solving","Adaptability"]

Coordinate the rental process by responding to inbound leads and guiding contractors through EquipmentShare’s equipment rental workflow. Build and expand customer relationships, educate customers on ways the company can save and help them grow, and keep existing customers fully satisfied. Resolve inquiries, requests, and complaints promptly while developing sales strategies to increase market share and improve the customer experience at the Phoenix, AZ facility.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Coordinate the rental process by responding to inbound leads and guiding contractors through EquipmentShare’s equipment rental workflow. Build and expand customer relationships, educate customers on ways the company can save and help them grow, and keep existing customers fully satisfied. Resolve inquiries, requests, and complaints promptly while developing sales strategies to increase market share and improve the customer experience at the Phoenix, AZ facility.
Location: Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals.
  • •Maintain existing customer relationships to ensure customers are fully satisfied and kept up to date on additional ways EquipmentShare can help.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Listen to customers and help solve their problems.
  • •Build, nurture, and maintain customer relationships throughout the rental process.
  • •Use strong interpersonal and problem-solving skills to address customer needs.
  • •Adapt to a fast-paced, growing environment and stay continuously educated on EquipmentShare products and services.
Education:High School
Skills:CommunicationCustomer focusRelationship buildingProblem-solvingAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn