honeycomb.io

4 weeks ago

Field Reliability Engineer- LATAM

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Join Honeycomb as a Field Reliability Engineer for LATAM, owning and operating customer-facing managed infrastructure across AWS accounts and regions. You’ll build deployment automation (Terraform, Helm) for EKS and Refinery, design monitoring and observability, and lead incident response and technical escalations in a distributed, remote-first environment.

Location: Brazil

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Own and operate customer-facing managed infrastructure across multiple AWS accounts and regions, including Refinery as a Service (RaaS) and Honeycomb Private Cloud deployments.
•Build and maintain Terraform modules, Helm charts, and deployment automation for provisioning and managing customer EKS clusters, collector pools, and Refinery instances.
•Design and implement monitoring, alerting, and observability for managed service infrastructure, including using Honeycomb to monitor Honeycomb.
•Manage scaling, upgrades, and incident response for customer deployments, including capacity planning and cost optimization across AWS infrastructure.
•Building autonomous deployment and management tooling for field-operated managed services.

Pay and Benefits

Equity and Bonus:Equity

Perks:Paid LeaveEquityHome OfficeInternet Stipend

Key Requirements

•Experience managing Kubernetes, multi-account AWS deployments, and cloud infrastructure in a managed services context.
•Proficiency with Terraform modules and Helm charts for provisioning and managing EKS clusters and related resources.
•Strong experience with monitoring, alerting, and observability tooling (including OpenTelemetry) across distributed systems.
•Incident response and on-call experience, including capacity planning and cost optimization for AWS environments.
•Ability to collaborate with SRE, platform, and engineering teams and produce SOPs/runbooks for field operations.

Experience:CloudObservabilitySREKubernetesAWS

Skills:OpenTelemetryTerraformHelmKubernetesAWSEKSRunbooksSRE

Languages:English

Tech Stack:TerraformHelmEKSKubernetesAWSOpenTelemetry

Company Brief

honeycomb.io

Provides a cloud-based observability platform that helps engineering teams debug, explore, and understand production systems by ingesting high-cardinality event data for fast querying and real-time analysis.

Industry: Developer Tools

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: San Francisco, United States

Founded: 2016

Website LinkedIn

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honeycomb.io

4 weeks ago

Field Reliability Engineer- LATAM

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Brazil

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Own and operate customer-facing managed infrastructure across multiple AWS accounts and regions, including Refinery as a Service (RaaS) and Honeycomb Private Cloud deployments.
•Build and maintain Terraform modules, Helm charts, and deployment automation for provisioning and managing customer EKS clusters, collector pools, and Refinery instances.
•Design and implement monitoring, alerting, and observability for managed service infrastructure, including using Honeycomb to monitor Honeycomb.
•Manage scaling, upgrades, and incident response for customer deployments, including capacity planning and cost optimization across AWS infrastructure.
•Building autonomous deployment and management tooling for field-operated managed services.

Pay and Benefits

Equity and Bonus:Equity

Perks:Paid LeaveEquityHome OfficeInternet Stipend

Key Requirements

•Experience managing Kubernetes, multi-account AWS deployments, and cloud infrastructure in a managed services context.
•Proficiency with Terraform modules and Helm charts for provisioning and managing EKS clusters and related resources.
•Strong experience with monitoring, alerting, and observability tooling (including OpenTelemetry) across distributed systems.
•Incident response and on-call experience, including capacity planning and cost optimization for AWS environments.
•Ability to collaborate with SRE, platform, and engineering teams and produce SOPs/runbooks for field operations.

Experience:CloudObservabilitySREKubernetesAWS

Skills:OpenTelemetryTerraformHelmKubernetesAWSEKSRunbooksSRE

Languages:English

Tech Stack:TerraformHelmEKSKubernetesAWSOpenTelemetry

Company Brief

honeycomb.io

Industry: Developer Tools

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: San Francisco, United States

Founded: 2016

Website LinkedIn