Landmark Group

3 months ago

Assistant - DC (Home Centre)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Role focuses on end-to-end Home Delivery Operations for Landmark Group's Home Centre division, coordinating warehouse, delivery, stores, and call center teams to meet SLAs, improve customer experience, optimize delivery performance, and manage cost, inventory, and safety in a fast-paced DC environment.

Location: Kuwait

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Coordinate and monitor all Home Delivery activities to ensure timely delivery and adherence to predefined SLAs.
•Drive reduction in pending, postponed, and rescheduled deliveries through proactive follow-ups and planning.
•Ensure smooth communication between the delivery team, store operations, and customer service for order status updates and exception handling.
•Monitor and improve customer satisfaction (NPS) by ensuring quick resolution of complaints and prompt customer feedback closure.
•Track delivery metrics and highlight deviations, delays, or service issues for immediate corrective actions.

Key Requirements

•Graduate or Postgraduate in Operations, Supply Chain, Business Administration, or a related field.
•4–7 years of experience in Home Delivery / Last-Mile Operations.
•Strong understanding of delivery workflows, fleet coordination, route planning, and customer service operations.
•Proficient in data handling, reporting, and use of ERP / delivery management systems (Oracle experience preferred).
•Excellent communication and stakeholder management skills.

Experience:4-7 yearsRetailLogisticsSupply chain

Education:Bachelor's

Skills:CommunicationStakeholder managementProblem-solvingAnalyticalTeamwork

Languages:EnglishArabicKuwaiti Arabic

Tech Stack:OracleERPRoute optimization

Company Brief

Landmark Group

UAE-based retail and hospitality conglomerate operating multiple own and franchise brands (Centrepoint, Max, Home Centre, Babyshop, etc.) across the Middle East, South Asia and Africa with thousands of stores, large ecommerce operations and logistics capability.

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Bootstrapped

Headquarters: Dubai, United Arab Emirates

Founded: 1973

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Landmark Group

3 months ago

Assistant - DC (Home Centre)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Kuwait

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Coordinate and monitor all Home Delivery activities to ensure timely delivery and adherence to predefined SLAs.
•Drive reduction in pending, postponed, and rescheduled deliveries through proactive follow-ups and planning.
•Ensure smooth communication between the delivery team, store operations, and customer service for order status updates and exception handling.
•Monitor and improve customer satisfaction (NPS) by ensuring quick resolution of complaints and prompt customer feedback closure.
•Track delivery metrics and highlight deviations, delays, or service issues for immediate corrective actions.

Key Requirements

•Graduate or Postgraduate in Operations, Supply Chain, Business Administration, or a related field.
•4–7 years of experience in Home Delivery / Last-Mile Operations.
•Strong understanding of delivery workflows, fleet coordination, route planning, and customer service operations.
•Proficient in data handling, reporting, and use of ERP / delivery management systems (Oracle experience preferred).
•Excellent communication and stakeholder management skills.

Experience:4-7 yearsRetailLogisticsSupply chain

Education:Bachelor's

Skills:CommunicationStakeholder managementProblem-solvingAnalyticalTeamwork

Languages:EnglishArabicKuwaiti Arabic

Tech Stack:OracleERPRoute optimization

Company Brief

Landmark Group

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Bootstrapped

Headquarters: Dubai, United Arab Emirates

Founded: 1973

Glassdoor: 3.5

Website LinkedIn Glassdoor