Freshworks

2 days ago

Senior Demo Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Deliver customized, high-impact demos with Solution Engineers by understanding prospect and customer goals, building prototypes and integrations, and operating demo environments end-to-end. Maintain and evolve an internal no-code demo automation application as a true product. Act as a technical subject-matter expert on architecture, integrations, security, scalability, and lead special demo/analyst projects while mentoring and supporting hiring and process improvements.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Work with Solution Engineers to deliver customized demos highlighting advanced features, integrations, and technical capabilities.
•Maintain and develop an internal no-code application to automate demo building and run it as a full-fledged product.
•Build prototypes and customizations, including custom apps, to demonstrate Freshworks integrations with enterprise applications.
•Prepare and manage demo environments for sessions (user accounts, configurations, integrations) and troubleshoot issues with engineering teams.
•Act as a technical subject matter expert during demos on architecture, integrations, security, and scalability; mentor junior engineers and support hiring/training.

Key Requirements

•5-6 years of professional experience in software development building scalable web applications.
•Experience designing web-based solutions and understanding microservices.
•Direct experience in product-based companies, preferably SaaS, and prior Solution Architect experience is an added advantage.
•Experience working with gen-AI-based models to build applications.
•Hands-on skills: AI IDEs (Cursor/Claude/Lovable), JavaScript/Node.js (MVC), SQL/NoSQL, HTML/CSS, Angular or React, REST/JSON/HTTP APIs, AWS (EC2/Lambda with relevant certifications), CI/CD with Jenkins, and Git/Agile/Scrum.

Experience:5-6 yearsSaaSMicroservicesGen-AI

Education:Master's in CS/SE/EE/IS/MIS

Skills:Cross-functional collaborationTechnical communicationPresentation skillsExecution focusUrgency

Languages:English

Tech Stack:CursorClaudeLovableJavaScriptNode.jsMVCSQLNoSQLHTMLCSSAngularReactRESTJSONHTTPAWSEC2LambdaCI/CDJenkins

Company Brief

Freshworks

Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2010

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Freshworks

2 days ago

Senior Demo Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Work with Solution Engineers to deliver customized demos highlighting advanced features, integrations, and technical capabilities.
•Maintain and develop an internal no-code application to automate demo building and run it as a full-fledged product.
•Build prototypes and customizations, including custom apps, to demonstrate Freshworks integrations with enterprise applications.
•Prepare and manage demo environments for sessions (user accounts, configurations, integrations) and troubleshoot issues with engineering teams.
•Act as a technical subject matter expert during demos on architecture, integrations, security, and scalability; mentor junior engineers and support hiring/training.

Key Requirements

•5-6 years of professional experience in software development building scalable web applications.
•Experience designing web-based solutions and understanding microservices.
•Direct experience in product-based companies, preferably SaaS, and prior Solution Architect experience is an added advantage.
•Experience working with gen-AI-based models to build applications.
•Hands-on skills: AI IDEs (Cursor/Claude/Lovable), JavaScript/Node.js (MVC), SQL/NoSQL, HTML/CSS, Angular or React, REST/JSON/HTTP APIs, AWS (EC2/Lambda with relevant certifications), CI/CD with Jenkins, and Git/Agile/Scrum.

Experience:5-6 yearsSaaSMicroservicesGen-AI

Education:Master's in CS/SE/EE/IS/MIS

Skills:Cross-functional collaborationTechnical communicationPresentation skillsExecution focusUrgency

Languages:English

Tech Stack:CursorClaudeLovableJavaScriptNode.jsMVCSQLNoSQLHTMLCSSAngularReactRESTJSONHTTPAWSEC2LambdaCI/CDJenkins

Company Brief

Freshworks

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2010

Glassdoor: 3.5

Website LinkedIn Glassdoor