Northern Trust

3 weeks ago

Senior Account Manager, Securities Lending

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Lead client account management for a dedicated EMEA securities lending client base, acting as the primary contact for correspondence, service reviews, and issue resolution. Partner with relationship management to support reporting, compliance, client presentations, and onboarding/maintenance of client profiles. Own action plans for client queries, identify additional revenue opportunities, improve service efficiency, and serve as a technical subject-matter expert for securities lending processes.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Act as lead account manager and primary contact for a securities lending client base, handling correspondence, issues, and service review meetings while identifying revenue opportunities.
•Partner with relationship management to manage complex client relationships, including day-to-day questions, reporting, compliance, and support for business development and presentations.
•Manage onboarding and ongoing maintenance of client profiles in systems, coordinating stakeholders and ensuring tasks are completed on time and to required quality.
•Oversee action plans for client queries and requests, coordinating communication with internal/external partners and following control procedures to ensure seamless execution.
•Identify service efficiency enhancements and process improvements, and act as a technical subject-matter expert for securities lending queries, processes, and procedures.

Key Requirements

•Proven experience in client servicing.
•In-depth knowledge of securities lending.
•Ability to think strategically, collaborate productively, and problem-solve effectively.
•Ability to develop high-quality content such as presentations, RFPs, and responses to client inquiries.
•Experience presenting detailed concepts to clients, with proficiency in Microsoft Office (advanced Excel, Access, PowerPoint, and Power BI).

Experience:Financial servicesAsset servicingAsset managementSecurities lending

Skills:Client servicingStrategic thinkingCollaborationProblem-solvingPresentation skills

Tech Stack:Microsoft OfficeExcelAccessPowerPointPower BI

Eligibility

Visa:Skilled Worker visasGlobal Business Mobility routesGraduate visasYouth Mobility SchemeHigh Potential Individual visasScale-up Worker visasTemporary Worker visasEmployer-sponsored visa categories

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Northern Trust

Global financial services firm providing wealth management, asset servicing, asset management, and banking solutions to institutions, corporations, and affluent individuals, with a focus on custody, investment management, and technology-driven services.

Industry: Asset Management

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1889

Glassdoor: 3.9

Website LinkedIn

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Northern Trust

3 weeks ago

Senior Account Manager, Securities Lending

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Act as lead account manager and primary contact for a securities lending client base, handling correspondence, issues, and service review meetings while identifying revenue opportunities.
•Partner with relationship management to manage complex client relationships, including day-to-day questions, reporting, compliance, and support for business development and presentations.
•Manage onboarding and ongoing maintenance of client profiles in systems, coordinating stakeholders and ensuring tasks are completed on time and to required quality.
•Oversee action plans for client queries and requests, coordinating communication with internal/external partners and following control procedures to ensure seamless execution.
•Identify service efficiency enhancements and process improvements, and act as a technical subject-matter expert for securities lending queries, processes, and procedures.

Key Requirements

•Proven experience in client servicing.
•In-depth knowledge of securities lending.
•Ability to think strategically, collaborate productively, and problem-solve effectively.
•Ability to develop high-quality content such as presentations, RFPs, and responses to client inquiries.
•Experience presenting detailed concepts to clients, with proficiency in Microsoft Office (advanced Excel, Access, PowerPoint, and Power BI).

Experience:Financial servicesAsset servicingAsset managementSecurities lending

Skills:Client servicingStrategic thinkingCollaborationProblem-solvingPresentation skills

Tech Stack:Microsoft OfficeExcelAccessPowerPointPower BI

Eligibility

Visa:Skilled Worker visasGlobal Business Mobility routesGraduate visasYouth Mobility SchemeHigh Potential Individual visasScale-up Worker visasTemporary Worker visasEmployer-sponsored visa categories

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Northern Trust

Industry: Asset Management

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1889

Glassdoor: 3.9

Website LinkedIn