Onsite Support Technician

Avi-spl
Japan
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: high_schoolSkills: ["Communication","Independent work","Time management","Safety awareness","Problem solving","Team collaboration"]

Provide on-premises support for collaboration technology at customer sites by setting up and breaking down conference spaces, performing preventative maintenance, and troubleshooting audio/video/presentation systems. Support networked devices, respond to customer needs in a timely and quality-conscious manner, and collaborate with the helpdesk and internal SIG teams. Create job-site documentation, deliver end-user training as needed, follow local safety standards, and travel to job sites based on customer requirements.

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FursaFursa
Avi-spl
Avi-spl
3 days ago

Onsite Support Technician

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide on-premises support for collaboration technology at customer sites by setting up and breaking down conference spaces, performing preventative maintenance, and troubleshooting audio/video/presentation systems. Support networked devices, respond to customer needs in a timely and quality-conscious manner, and collaborate with the helpdesk and internal SIG teams. Create job-site documentation, deliver end-user training as needed, follow local safety standards, and travel to job sites based on customer requirements.
Location: Japan
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Set up and break down conference spaces to meet customer event needs.
  • •Perform preventative maintenance to help maintain customer spaces.
  • •Provide timely, quality-conscious onsite support tasks and field service support of networked devices.
  • •Set up and troubleshoot audio/video/presentation systems.
  • •Provide job site documentation and end user training as needed; adhere to local safety standards.
Travel: Low travel

Pay and Benefits

Perks:VisionDentalPaid HolidaysSick DaysPersonal Days

Key Requirements

  • •Ability to effectively communicate with employees, customers, and colleagues.
  • •Ability to use hand and power tools safely and efficiently.
  • •Ability to work and think independently while meeting deadlines.
  • •Basic computer knowledge and knowledge of basic signal flow for audio, video, and control.
  • •Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards; minimum high school diploma or equivalent.
Education:High School
Skills:CommunicationIndependent workTime managementSafety awarenessProblem solvingTeam collaboration
Licenses:Valid Driver’s License
Tech Stack:Audio/video systemsPresentation systemsNetworked devicesAudioVideoSignal flowPC troubleshooting

Company Brief

Avi-spl
Provides audio-visual integration, unified collaboration solutions, managed services, and AV support for enterprises and institutions worldwide, delivering design, deployment, and ongoing managed services for communication and collaboration technologies.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Tampa, United States
Founded: 2008
WebsiteLinkedIn