Agentic Solution Engineer

Netomi
Gurugram
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 1-2 yearsSkills: ["Communication","Presentation","Collaboration","Problem-solving","Interpersonal"]

Design and architect agentic AI workflows for enterprise customers, partnering with Account Executives to scope challenges, build demonstrations, and translate AI concepts into scalable, business-focused solutions using the Netomi platform.

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FursaFursa
Netomi
Netomi
4 months ago

Agentic Solution Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Design and architect agentic AI workflows for enterprise customers, partnering with Account Executives to scope challenges, build demonstrations, and translate AI concepts into scalable, business-focused solutions using the Netomi platform.
Location: Gurugram
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Partner with Account Executives to discover and scope customer challenges, designing high-value technical solutions that showcase the ROI of Netomi’s platform.
  • •Architect and build agentic workflows that integrate generative AI with APIs, databases, and enterprise tools to power experiences for our customer’s end users.
  • •Develop custom demonstrations, prototypes, and proofs of concept using the Netomi platform tailored to specific clients use cases.
  • •Design, test, and refine prompts and AI orchestration chains to optimize performance, reasoning, and reliability across varied use cases.
  • •Communicate complex technical concepts clearly and persuasively to audiences ranging from C-level executives to hands-on engineers.

Key Requirements

  • •1-2 years of experience in a customer-facing sales engineering or solutions engineering role, ideally in AI, automation, or enterprise SaaS.
  • •Hands-on experience with AI prompt design, workflow orchestration, and integrating REST APIs, webhooks, and cloud services (AWS, GCP, or Azure).
  • •Working knowledge of JavaScript, Python, or related scripting languages for building integrations and automation logic.
  • •Proven ability to architect and communicate end-to-end technical solutions that align AI capabilities with business outcomes.
  • •Functional understanding of enterprise software ecosystems and data flow patterns.
Experience:1-2 yearsEnterprise SaaSAIAutomation
Skills:CommunicationPresentationCollaborationProblem-solvingInterpersonal
Languages:English
Tech Stack:REST APIsWebhooksAWSGCPAzureJavaScriptPythonLangChainLlamaIndex

Company Brief

Netomi
Provides an AI-powered customer service platform that automates conversational support across channels, using natural language understanding and automation to resolve customer issues, reduce contact center volume, and improve agent productivity.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: San Francisco, United States
WebsiteLinkedIn