Vice President, Strategic Change & Transformation

American Express
New York, Phoenix
Workplace: HybridFull timeUSD 176,750 - 282,000 annuallyFunction: Executive & General ManagementSkills: ["Problem-solving","Analysis","Synthesis","Communication","Executive presence","Leadership","Stakeholder management","Coaching"]

Lead a portfolio of high-priority strategic engagements across Global Servicing, partnering with senior leaders to define objectives, scope, and measurable outcomes. Drive complex cross-functional execution from problem definition and analysis through actionable recommendations and implementation paths. Manage three Director-led teams, strengthen SCT capabilities through coaching and talent development, and turn ambiguity into clear strategy at scale while delivering improvements to customer and colleague experience.

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FursaFursa
American Express
American Express
4 days ago

Vice President, Strategic Change & Transformation

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Job Summary

Lead a portfolio of high-priority strategic engagements across Global Servicing, partnering with senior leaders to define objectives, scope, and measurable outcomes. Drive complex cross-functional execution from problem definition and analysis through actionable recommendations and implementation paths. Manage three Director-led teams, strengthen SCT capabilities through coaching and talent development, and turn ambiguity into clear strategy at scale while delivering improvements to customer and colleague experience.
Location: New York, Phoenix
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Sr. Director level

Key Responsibilities

  • •Lead a portfolio of high-priority strategic engagements across Global Servicing from strategic planning through execution.
  • •Partner with senior leaders to identify value creation opportunities, frame critical issues, and define objectives and scope.
  • •Provide leadership across three Director-led teams, ensuring rigorous problem solving, analysis, and clear actionable recommendations.
  • •Build consensus with business partners on strategic choices and recommendations, translating strategy into action and implementation paths.
  • •Oversee multiple concurrent initiatives and lead/develop high-performing teams while strengthening SCT capabilities and culture through coaching and talent development.

Pay and Benefits

Salary: USD 176,750 - 282,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid Leave

Key Requirements

  • •Significant recent experience in management consulting, corporate strategy, transformation, or a comparable project-based strategic role.
  • •Exceptional problem-solving skills, including problem structuring, analysis, synthesis, and developing actionable recommendations.
  • •Demonstrated ability to lead multiple complex strategic engagements and move from ambiguous problems to clear recommendations and action.
  • •Strong track record of building trusted relationships with senior leaders and influencing decisions in matrixed environments.
  • •Exceptional communication and executive presence to distill complex issues into clear choices and recommendations.
Experience:Management consultingCorporate strategyTransformationProject-based strategy
Skills:Problem-solvingAnalysisSynthesisCommunicationExecutive presenceLeadershipStakeholder managementCoaching

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn