Payoneer

1 day ago

Strategy & Operations Manager, Customer Success

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Enable Customer Success teams to drive retention and growth by building scalable processes and operational excellence. Partner with Regional CS leadership while leading cross-functional global programs from planning through rollout. Drive adoption of new systems and operating models, represent regional needs in global planning, and analyze performance to improve efficiency, scalability, and customer outcomes. Collaborate across Product, Technology, RevOps, Enablement, and Customer Success.

Location: Buenos Aires

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Partner with Regional CS leaders to improve operational performance and execution.
•Lead cross-functional global Customer Success initiatives from planning through rollout.
•Drive adoption of new processes, systems, and operating models.
•Represent regional needs in global planning and influence roadmap priorities.
•Analyze business performance to improve efficiency, scalability, and customer outcomes.

Key Requirements

•5+ years of experience in Customer Success Operations, Revenue Operations, Business Operations, Consulting, or a similar role.
•Proven experience leading cross-functional projects in a global organization.
•Strong project management, analytical, and stakeholder management skills.
•Data-driven, proactive approach in a fast-paced environment.
•Experience with building AI tools and with Salesforce and business intelligence tools is a strong advantage.

Experience:5+ years

Skills:Project managementStakeholder managementAnalytical thinkingData-driven mindsetProactive execution

Languages:English

Tech Stack:SalesforceBusiness intelligenceAI tools

Company Brief

Payoneer

Provides cross-border payments and financial services platform enabling businesses and professionals to send, receive, and manage international payments, multi-currency accounts, and working capital solutions to support global commerce.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: New York, United States

Founded: 2005

Website LinkedIn

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Payoneer

1 day ago

Strategy & Operations Manager, Customer Success

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Buenos Aires

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Partner with Regional CS leaders to improve operational performance and execution.
•Lead cross-functional global Customer Success initiatives from planning through rollout.
•Drive adoption of new processes, systems, and operating models.
•Represent regional needs in global planning and influence roadmap priorities.
•Analyze business performance to improve efficiency, scalability, and customer outcomes.

Key Requirements

•5+ years of experience in Customer Success Operations, Revenue Operations, Business Operations, Consulting, or a similar role.
•Proven experience leading cross-functional projects in a global organization.
•Strong project management, analytical, and stakeholder management skills.
•Data-driven, proactive approach in a fast-paced environment.
•Experience with building AI tools and with Salesforce and business intelligence tools is a strong advantage.

Experience:5+ years

Skills:Project managementStakeholder managementAnalytical thinkingData-driven mindsetProactive execution

Languages:English

Tech Stack:SalesforceBusiness intelligenceAI tools

Company Brief

Payoneer

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: New York, United States

Founded: 2005

Website LinkedIn