Senior Integrated Logistics Support Specialist

RTX
Plano
Workplace: OnsiteFull timeUSD 86,800 - 165,200 annuallyFunction: Customer Support (Service Desk)Experience: 5+ yearsEducation: bachelorsSkills: ["Customer communication","Process optimization","Cross-disciplinary teamwork","Presenting to customers"]

Coordinate logistics support activities for fleet-wide changes, working with Field Service Representatives and the Product Support Team Manager. Develop schedules for incorporating ECP/NOE/upgrade changes, plan shipments to support fleet updates, and provide weekly customer status briefings on critical changes. Support cross-site logistics planning with maintenance leadership and field service teams, and may travel domestically and internationally up to 25%.

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FursaFursa
RTX
RTX
2 days ago

Senior Integrated Logistics Support Specialist

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Last checked: 1 hour agoStatus: Live

Job Summary

Coordinate logistics support activities for fleet-wide changes, working with Field Service Representatives and the Product Support Team Manager. Develop schedules for incorporating ECP/NOE/upgrade changes, plan shipments to support fleet updates, and provide weekly customer status briefings on critical changes. Support cross-site logistics planning with maintenance leadership and field service teams, and may travel domestically and internationally up to 25%.
Location: Plano
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Coordinate ECP/NOE/upgrade implementation with Field Service Representatives (FSRs) and the Product Support Team Manager (PST) to provide logistics support.
  • •Work with FSR Manager, Maintenance Manager, and FSR site leads to determine schedules for fleet-wide changes.
  • •Partner with the PST logistics team to plan shipments that support fleet changes.
  • •Brief the customer weekly on the status of critical fleet-wide changes.
  • •Support field and maintenance stakeholders for logistics planning across locations as needed.
Travel: Medium travel

Pay and Benefits

Salary: USD 86,800 - 165,200 annually
Perks:Health InsuranceDentalVisionLife Insurance401kLong-term DisabilityPaid LeaveParental LeaveHolidays

Key Requirements

  • •Typically requires a bachelor’s degree and a minimum of 5 years of prior relevant experience in logistics, system documentation, and/or delivery for technical systems.
  • •Active and transferable U.S. government issued DoD Top Secret security clearance required prior to start date.
  • •U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
  • •Experience with maintenance management databases.
  • •Experience with radar, electronic warfare, or similar electronic systems.
Experience:5+ yearsDefenseDoDLogisticsMaintenance managementRadarElectronic warfare
Education:Bachelor's
Skills:Customer communicationProcess optimizationCross-disciplinary teamworkPresenting to customers
Tech Stack:Microsoft Excel

Eligibility

Nationality:US National
Security Clearance:DoD Top SecretTop Secret

Company Brief

RTX
Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Arlington, United States
Founded: 2020
Website