iTeam (Installation Team) Line Manager, Applied Global Service (AGS) Organization

Applied Materials
Kaohsiung
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Leadership","Coaching","Performance management","Troubleshooting","Cross-functional collaboration"]

Lead installation engineers within the iTeam organization for Applied Global Services (AGS), driving people management, work assignment planning, and performance objectives across the district. Oversee installation execution to meet safety, quality, cycle time, and cost targets, coordinating pre-handoff and escalation processes. Partner with remote service teams to support daily ramp activities, manage engineering hours tracking, and serve as a field interface for global program adoption and continuous improvement.

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Applied Materials
Applied Materials
6 months ago

iTeam (Installation Team) Line Manager, Applied Global Service (AGS) Organization

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Job Summary

Lead installation engineers within the iTeam organization for Applied Global Services (AGS), driving people management, work assignment planning, and performance objectives across the district. Oversee installation execution to meet safety, quality, cycle time, and cost targets, coordinating pre-handoff and escalation processes. Partner with remote service teams to support daily ramp activities, manage engineering hours tracking, and serve as a field interface for global program adoption and continuous improvement.
Location: Kaohsiung
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead, coach, and develop installation engineers within the district.
  • •Manage work assignments, performance objectives, salary planning, and career development, including performance assessments and corrective actions.
  • •Oversee installation activities with resource planning and schedule management, ensuring safety, quality, cycle time, and cost expectations are met.
  • •Coordinate customer and cross-functional collaboration by supporting daily ramp activities with remote teams and driving installation progress to meet timelines.
  • •Track and validate engineers’ hours, monitor resource capacity across sites, and lead troubleshooting with prompt escalation; ensure compliance with the Standards of Business Conduct.

Key Requirements

  • •Bachelor’s degree in an engineering discipline.
  • •Experience as a Service Manager or Installation Engineer with team-lead responsibilities in a field organization.
  • •Strong customer-facing or field support background.
  • •Experience managing remote teams is preferred.
  • •Ability to lead, coach, and develop installation engineers to meet performance and career objectives.
Education:Bachelor's in Engineering
Skills:LeadershipCoachingPerformance managementTroubleshootingCross-functional collaboration

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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