Customer Administrative Specialist

LexisNexis Risk Solutions
New York, Georgia, Ohio, Washington DC
Workplace: RemoteFull timeUSD 46,900 - 77,800 annuallyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Organization","Communication","Multitasking","Persuasion","Self-motivation"]

Support Civilian Markets sales at the state and local level by making outbound prospecting contacts, qualifying leads, and maintaining accurate customer and prospect records. Handle ordering and documentation, represent an assigned product line, and keep customers informed about product/service updates and pricing. Use Salesforce and internal systems (including Accurint) to demonstrate the platform, support sales execution, and maintain consistent communication with sales leadership.

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LexisNexis Risk Solutions
LexisNexis Risk Solutions
1 day ago

Customer Administrative Specialist

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Last checked: 2 hours agoStatus: Live

Job Summary

Support Civilian Markets sales at the state and local level by making outbound prospecting contacts, qualifying leads, and maintaining accurate customer and prospect records. Handle ordering and documentation, represent an assigned product line, and keep customers informed about product/service updates and pricing. Use Salesforce and internal systems (including Accurint) to demonstrate the platform, support sales execution, and maintain consistent communication with sales leadership.
Location: New York, Georgia, Ohio, Washington DC
Workplace: Remote
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Make outbound sales contacts (including cold calls) and pursue leads to build a portfolio of buying customers.
  • •Accept orders, close sales, maintain customer records, and complete required documentation accurately and on time.
  • •Identify and qualify prospective customers and record sales prospecting activity in Salesforce.
  • •Inform customers of new product/service introductions, pricing, and relevant updates.
  • •Maintain regular communication with sales leadership and demonstrate Accurint, including discussing pricing plans.

Pay and Benefits

Salary: USD 46,900 - 77,800 annually
Perks:Health InsuranceDentalVision401kEquityPaid LeaveLife InsuranceDisability Insurance

Key Requirements

  • •High School Diploma.
  • •Basic functional knowledge of selling and account management, with the ability to deepen product/solution knowledge.
  • •Proficiency using Salesforce and other internal operational systems.
  • •Ability to present information clearly and explain technical information; persuade clients in standard situations.
  • •Ability to multitask, respond to changing priorities, and work independently with a professional demeanor and strong work ethic.
Education:High School
Skills:OrganizationCommunicationMultitaskingPersuasionSelf-motivation
Tech Stack:SalesforceAccurintHeadspace

Company Brief

LexisNexis Risk Solutions
Provides data, analytics, and technology solutions to help businesses manage risk, detect fraud, comply with regulations, and make decisions across insurance, financial services, government, and commercial sectors.
Industry: RegTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Public Company
Headquarters: Alpharetta, United States
WebsiteLinkedIn