Applied Materials

4 months ago

Global Product Support (GPS) Engineer III – (E3)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Develop and document service procedures and Best Known Methods to support new products, including FMECA inputs, first-chamber Build & Test in the Apps lab, and issue resolution with Engineering and Manufacturing. Partner with Quality & Reliability to address Top Field Issues and drive CAPA. Lead or conduct Failure Analysis as needed, produce technical manuals and troubleshooting guides, and train customer-facing engineers ahead of ELS shipments.

Location: Santa Clara

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Develop new procedures and Best Known Methods (BKMs) to service new products, including first chamber Build & Test in the Apps lab.
•Solve issues and coordinate with Engineering and Manufacturing on troubleshooting and new product final test procedures.
•Partner with Quality & Reliability (Q&R) to review and address Top Field Issues and support the CAPA process.
•Perform or facilitate Failure Analysis (FA) and contribute to process and qualification data for BKMs.
•Develop technical documentation and deliver training for customer engineers, process engineers, and technical product support prior to ELS shipments.

Travel: Medium travel

Pay and Benefits

Salary: USD 124,000 - 171,000

Equity and Bonus:Equity

Key Requirements

•Develop new procedures and Best Known Methods (BKMs) to service new products.
•Contribute to or own FMECA and participate in or own CAPA processes.
•Conduct or facilitate Failure Analysis (FA) when needed.
•Develop and document procedures for install (start-up), retrofit, and maintenance (Technical Product Manuals).
•Create initial training packages for new products and support training with Global Technical Training (GTT).

Skills:Problem-solvingLeadershipInterpersonal skillsConsensus building

Company Brief

Applied Materials

Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Applied Materials

4 months ago

Global Product Support (GPS) Engineer III – (E3)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Santa Clara

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Develop new procedures and Best Known Methods (BKMs) to service new products, including first chamber Build & Test in the Apps lab.
•Solve issues and coordinate with Engineering and Manufacturing on troubleshooting and new product final test procedures.
•Partner with Quality & Reliability (Q&R) to review and address Top Field Issues and support the CAPA process.
•Perform or facilitate Failure Analysis (FA) and contribute to process and qualification data for BKMs.
•Develop technical documentation and deliver training for customer engineers, process engineers, and technical product support prior to ELS shipments.

Travel: Medium travel

Pay and Benefits

Salary: USD 124,000 - 171,000

Equity and Bonus:Equity

Key Requirements

•Develop new procedures and Best Known Methods (BKMs) to service new products.
•Contribute to or own FMECA and participate in or own CAPA processes.
•Conduct or facilitate Failure Analysis (FA) when needed.
•Develop and document procedures for install (start-up), retrofit, and maintenance (Technical Product Manuals).
•Create initial training packages for new products and support training with Global Technical Training (GTT).

Skills:Problem-solvingLeadershipInterpersonal skillsConsensus building

Company Brief

Applied Materials

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor