Product Support Presales Manager (d/m/w)

Airbus
Germany
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Technical understanding","Negotiation","Risk assessment"]

Prepare, acquire, and lead complex customer product support projects for secure satellite communications. Own technical offer management: build technical quantities, WBS, and work packages; support contract inputs and SLAs; assess feasibility across time, cost, and quality; and clarify risks, interfaces, and customer requirements. Provide sales support for converting leads into orders across the Integrated Product Support lifecycle, supported by IPS/ISS expertise.

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Airbus
Airbus
5 hours ago

Product Support Presales Manager (d/m/w)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Prepare, acquire, and lead complex customer product support projects for secure satellite communications. Own technical offer management: build technical quantities, WBS, and work packages; support contract inputs and SLAs; assess feasibility across time, cost, and quality; and clarify risks, interfaces, and customer requirements. Provide sales support for converting leads into orders across the Integrated Product Support lifecycle, supported by IPS/ISS expertise.
Location: Germany
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Prepare and (if needed) acquire and lead complex projects within Customer Product Support.
  • •Create and structure technical offers, including technical quantities, work packages, and WBS for IPS/ISS.
  • •Provide technical support for contract drafting, including formulation of SLAs and assessment/clarification of customer requirements with internal stakeholders.
  • •Assess feasibility (time, cost, quality), including analyzing product properties such as safety, environmental compatibility, and reliability.
  • •Support strategic business development by converting early leads into orders and covering the Integrated Product Support lifecycle.
Travel: Medium travel

Pay and Benefits

Perks:Paid LeavePensionEquityLearning BudgetRemote Work

Key Requirements

  • •Completed degree in aerospace, mechanical engineering, or a comparable qualification.
  • •Advanced knowledge of Integrated Product Support (IPS) processes and procedures.
  • •Experience in In-Service Support (ISS) is desirable.
  • •Experience in the defense industry and public procurement/pricing law.
  • •Strong technical understanding and negotiation-level German and English skills.
Experience:DefenseSatellite communications
Education:
Skills:Technical understandingNegotiationRisk assessment
Languages:GermanEnglish
Tech Stack:Integrated Product Support (IPS)In-Service Support (ISS)Service Level Agreements (SLAs)WBSService requirementsTechnical offers

Company Brief

Airbus
Designs, manufactures, and sells commercial aircraft, helicopters, defense and space systems, and related services worldwide. Airbus is a leading aerospace and defense company delivering integrated solutions for civil and military aviation customers.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Toulouse, France
Founded: 1970
WebsiteLinkedIn