Head of Information Security

Sendbird
San Mateo
Workplace: OnsiteFull timeUSD 280,000 - 320,000 annuallyFunction: CybersecurityExperience: 10+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Problem-solving"]

Lead Sendbird’s global information security program, integrating security, IT, and compliance across the organization. Drive audit-aligned controls, partner with engineering to embed security in product development, and scale security practices for a fast-growing AI-first SaaS platform with SOC 2, HIPAA, ISO 27001, and ISO 42001 compliance. Manage global IT operations and build a security culture trusted by customers and leadership.

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FursaFursa
Sendbird
Sendbird
4 months ago

Head of Information Security

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead Sendbird’s global information security program, integrating security, IT, and compliance across the organization. Drive audit-aligned controls, partner with engineering to embed security in product development, and scale security practices for a fast-growing AI-first SaaS platform with SOC 2, HIPAA, ISO 27001, and ISO 42001 compliance. Manage global IT operations and build a security culture trusted by customers and leadership.
Location: San Mateo
Workplace: Onsite
Employment Type: Full time
Job Function: Cybersecurity
Seniority: Sr. Director level

Key Responsibilities

  • •Maintain and continuously improve Sendbird’s information security program—policies, processes, and controls that hold up under scrutiny.
  • •Drive continuous control monitoring to ensure we stay aligned with our chosen audit frameworks.
  • •Translate complex compliance requirements (HIPAA, GDPR, CCPA) into practical, actionable programs.
  • •Evaluate and adopt AI-powered security tooling to stay ahead of a threat landscape that’s evolving faster than traditional defenses.
  • •Partner with the CTO and engineering teams to embed security into the product development lifecycle, not just review it at the end.

Pay and Benefits

Salary: USD 280,000 - 320,000 annually
Perks:Health Insurance401kPaid LeaveRemote WorkLearning BudgetParental LeaveGym MembershipWellness StipendLife &

Key Requirements

  • •10+ years of combined experience across security management, IT operations, compliance, or consulting
  • •3+ years leading or managing a team including information security planning, scheduling assignment, and monitoring of staff resources in IT
  • •Hands-on experience with audit frameworks: ISO 27001, SOC 2, and/or HIPAA/GDPR
  • •Background in global B2B technology, SaaS, or cloud-based businesses
  • •Bachelor’s degree in Information Security, Computer Science, MIS, or related field
Experience:10+ yearsTelecomSaaSCloudAI
Education:Bachelor's
Skills:LeadershipCommunicationProblem-solving
Certifications:CISMCISACISSP
Languages:English
Tech Stack:AISecurity toolingThreat modelingIncident responseSecurity program managementISO 27001SOC 2HIPAAGDPRCloud

Company Brief

Sendbird
Provides a real-time messaging platform and APIs for in-app chat, voice, and video experiences, enabling businesses to integrate scalable communications into mobile and web applications across industries.
Industry: API Platforms
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Mateo, United States
Founded: 2013
WebsiteLinkedIn