Key Account Manager - OTA (Sharjah, Sharjah, AE)

Air Arabia
Sharjah
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Persuasive sales","Negotiation","Problem solving","Data analysis","Communication"]

Own and grow Air Arabia’s relationships with online travel agencies (OTAs) and API partners across existing and new airline hubs. Manage proactive account processes, identify and onboard new OTA connections via collaboration with the technology team, and monitor OTA online engine performance to improve competitiveness. Channel account information across regions, support SLAs and contracts, benchmark competitors, prepare sales performance reporting, and coordinate marketing activities to grow brand visibility, revenue, and market share.

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FursaFursa
Air Arabia
Air Arabia
1 month ago

Key Account Manager - OTA (Sharjah, Sharjah, AE)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own and grow Air Arabia’s relationships with online travel agencies (OTAs) and API partners across existing and new airline hubs. Manage proactive account processes, identify and onboard new OTA connections via collaboration with the technology team, and monitor OTA online engine performance to improve competitiveness. Channel account information across regions, support SLAs and contracts, benchmark competitors, prepare sales performance reporting, and coordinate marketing activities to grow brand visibility, revenue, and market share.
Location: Sharjah
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build relationships with OTA portfolio decision makers to retain and expand accounts and increase brand presence on online portals.
  • •Implement proactive OTA account management processes and communications to meet and exceed commercial objectives.
  • •Identify new OTA partner opportunities across the network and onboard them to the company platform.
  • •Coordinate between online agencies and the technology team to manage new OTA connections and onboard partners smoothly.
  • •Monitor OTA technical efficiency, provide day-to-day support, channel information for policy adherence, and prepare sales performance reports and recommendations.

Key Requirements

  • •Bachelor’s degree in Management or equivalent.
  • •3+ years of related sales experience with exposure to airline and OTA systems requirements and operations.
  • •E-commerce background with exposure to technical knowledge of OTA systems.
  • •Strong persuasive sales and marketing skills, plus effective negotiation, problem-solving, and decision-making.
  • •Ability to analyze data and create reports/presentations (comparison sheets, charts, and PowerPoint) to support revenue outcomes.
Experience:3+ yearsE-commerceAirlinesOnline travel agencies (OTAs)APIs
Education:Bachelor's
Skills:Persuasive salesNegotiationProblem solvingData analysisCommunication
Tech Stack:APIPowerPoint

Company Brief

Air Arabia
Air Arabia is a low-cost carrier based in the United Arab Emirates, offering scheduled passenger and cargo services across the Middle East, North Africa, Asia and Europe with a focus on affordable regional air travel.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Sharjah, United Arab Emirates
Founded: 2003
WebsiteLinkedIn