Ciena

2 months ago

Resourcing and Enablement Intern

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Support global enablement efforts by coordinating field resources, onboarding partners, and maintaining scalable training content. Collaborate with PMO, operations, and technical teams to map skills to projects, update enablement collateral, and drive continuous improvement in deployment readiness for customer deployments.

Location: Ottawa

Workplace: Hybrid

Employment Type: Full time

Job Function: Procurement & Sourcing

Seniority: Intern level

Key Responsibilities

•Collaborate with field partners to align technician skills with customer and project expectations
•Identify gaps in enablement collateral and drive updates and improvements
•Ensure new partner resources are onboarded with appropriate system access and completed training requirements
•Review new products, assess regional impact, and assign required training
•Maintain enablement materials to ensure they are current, scalable, and relevant

Pay and Benefits

Salary: USD 20.5 - 27.5 hourly

Perks:Paid LeaveHoliday Pay

Key Requirements

•Application of field service operations, resource management, and enablement practices within a telecom or technology services environment
•Ability to assess technical skill requirements and map them to project needs and customer expectations
•Utilization of resource management tools and systems such as Kantata, Salesforce, or similar platforms
•Application of data management and analytical practices to identify gaps and improve data quality
•Cross-functional collaboration with PMO, operations, partners, and technical teams

Experience:TelecommunicationsTechnology services

Skills:CommunicationOrganizationProblem-solvingCollaboration

Languages:English

Tech Stack:KantataSalesforce

Company Brief

Ciena

Provides networking systems, software, and services that enable service providers, cloud operators, and enterprises to deliver high-capacity connectivity and adaptive network solutions worldwide.

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Hanover, United States

Founded: 1992

Glassdoor: 3.8

Website LinkedIn

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Ciena

2 months ago

Resourcing and Enablement Intern

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Ottawa

Workplace: Hybrid

Employment Type: Full time

Job Function: Procurement & Sourcing

Seniority: Intern level

Key Responsibilities

•Collaborate with field partners to align technician skills with customer and project expectations
•Identify gaps in enablement collateral and drive updates and improvements
•Ensure new partner resources are onboarded with appropriate system access and completed training requirements
•Review new products, assess regional impact, and assign required training
•Maintain enablement materials to ensure they are current, scalable, and relevant

Pay and Benefits

Salary: USD 20.5 - 27.5 hourly

Perks:Paid LeaveHoliday Pay

Key Requirements

•Application of field service operations, resource management, and enablement practices within a telecom or technology services environment
•Ability to assess technical skill requirements and map them to project needs and customer expectations
•Utilization of resource management tools and systems such as Kantata, Salesforce, or similar platforms
•Application of data management and analytical practices to identify gaps and improve data quality
•Cross-functional collaboration with PMO, operations, partners, and technical teams

Experience:TelecommunicationsTechnology services

Skills:CommunicationOrganizationProblem-solvingCollaboration

Languages:English

Tech Stack:KantataSalesforce

Company Brief

Ciena

Provides networking systems, software, and services that enable service providers, cloud operators, and enterprises to deliver high-capacity connectivity and adaptive network solutions worldwide.

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Hanover, United States

Founded: 1992

Glassdoor: 3.8

Website LinkedIn