Manager SME (Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188)

HSBC
Kuala Lumpur
Full timeFunction: Government & Public AdministrationSkills: ["Communication","Planning","Organizing","Problem-solving","Decision-making"]

Lead the DataOps ASM Custody team as a people manager responsible for custody account setup and ongoing static data maintenance. Oversee account opening, account closure, static maintenance, and client static integrity checks across multiple custody sites and systems, while managing BAU, projects, and ad-hoc volumes with appropriate controls. Partner closely with internal and external stakeholders, ensuring operational excellence, operational risk assessments, and adherence to FIM, audit, and compliance requirements.

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FursaFursa
HSBC
HSBC
3 days ago

Manager SME (Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Lead the DataOps ASM Custody team as a people manager responsible for custody account setup and ongoing static data maintenance. Oversee account opening, account closure, static maintenance, and client static integrity checks across multiple custody sites and systems, while managing BAU, projects, and ad-hoc volumes with appropriate controls. Partner closely with internal and external stakeholders, ensuring operational excellence, operational risk assessments, and adherence to FIM, audit, and compliance requirements.
Location: Kuala Lumpur
Employment Type: Full time
Job Function: Government & Public Administration
Seniority: Manager level

Key Responsibilities

  • •Manage people aligned to DataOps ASM Custody and drive day-to-day volumes and productivity targets.
  • •Assist Manager in organizing activities to motivate the team and foster teamwork and positivity.
  • •Support SME and line manager with processing activities and queue/volume management.
  • •Meet customer requirements and turnaround requests within agreed timeframes.
  • •Adhere to FIM, audit, and compliance controls; support operational risk assessments and escalate potential risks/showstoppers.

Key Requirements

  • •Possess good knowledge of operational workflow and systems within Account and SSI Maintenance.
  • •Demonstrate ability to build rapport with various stakeholders and contribute to team effectiveness.
  • •Have excellent communication, planning, and organizing skills.
  • •Ability to learn quickly, transfer knowledge appropriately, and understand/interpret data.
  • •Ability to speak and understand English fluently and write business letters and reports.
Experience:Global bankingMarkets
Skills:CommunicationPlanningOrganizingProblem-solvingDecision-making
Languages:English
Tech Stack:GHSSExcelMS Visual BasicFIM

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn