Senior Fraud and Authentication Consultant

Pindrop
United States
Workplace: RemoteFull timeUSD 109,000 - 131,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsSkills: ["Client relationship building","Presenting to executives","Problem-solving","Accountability","Adaptability"]

Serve as a trusted advisor to Pindrop’s most strategic customers, guiding authentication and fraud-prevention solution lifecycle from discovery through implementation and optimization. Lead complex client engagements by assessing needs, defining and validating solutions, and driving adoption through workshops, technical assessments, and executive briefings. Collaborate with Product, Engineering, Customer Success, and Sales to align delivery, integrate systems, and resolve technical issues while helping customers realize measurable value and risk mitigation.

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FursaFursa
Pindrop
Pindrop
1 month ago

Senior Fraud and Authentication Consultant

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Last checked: 5 hours agoStatus: Live

Job Summary

Serve as a trusted advisor to Pindrop’s most strategic customers, guiding authentication and fraud-prevention solution lifecycle from discovery through implementation and optimization. Lead complex client engagements by assessing needs, defining and validating solutions, and driving adoption through workshops, technical assessments, and executive briefings. Collaborate with Product, Engineering, Customer Success, and Sales to align delivery, integrate systems, and resolve technical issues while helping customers realize measurable value and risk mitigation.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Advise strategic customers through discovery, implementation, optimization, and value realization of authentication and fraud-prevention solutions.
  • •Lead complex engagements by assessing needs, defining solutions, and driving successful outcomes that maximize customer value.
  • •Conduct workshops, technical assessments, and executive briefings on best practices for authentication, fraud prevention, and voice biometrics.
  • •Collaborate cross-functionally with Product, Engineering, Customer Success, and Sales to ensure alignment and seamless customer experience.
  • •Guide integration and change management, resolving technical issues, supporting adoption, and recommending improvements to reduce risk and improve efficiency.

Pay and Benefits

Salary: USD 109,000 - 131,000 annually
Perks:EquityPaid LeavePaid ParentalHome Office401kLearning BudgetWellness Stipend

Key Requirements

  • •7+ years in consulting, technical account management, solution delivery, or customer-facing technical roles in SaaS, cloud, security, or fintech environments.
  • •Demonstrated ability to lead complex client engagements and solve challenging business/technical problems.
  • •Expertise in enterprise architecture, authentication, fraud risk, or voice-driven technologies.
  • •Comfort presenting to C-level/executive stakeholders and building strong client relationships.
  • •Experience with contact center technology, voice biometrics, or integrating security solutions; management consulting background or advanced degree/certifications are a plus.
Experience:7+ yearsConsultingSaaSCloudSecurityFintech
Skills:Client relationship buildingPresenting to executivesProblem-solvingAccountabilityAdaptability
Languages:English
Tech Stack:AWS

Company Brief

Pindrop
Provides voice security and fraud prevention solutions that analyze phone calls and voice interactions to detect fraud, authenticate callers, and protect contact centers using voice biometrics, machine learning, and risk-scoring telemetry.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series E+
Headquarters: Atlanta, United States
Founded: 2011
WebsiteLinkedIn